Assistant Group Sales Administrator - Year Round
Job Details
Executive Office - Estes Park, CO
Full Time
$15.38 - $18.27 Hourly

POSITION SUMMARY: This position supports the work of the YMCA of the Rockies, which operates two mission-based family and group conference and retreat centers, serving more than 225,000 guests annually. The Assistant Group Sales Administrator is primarily responsible for supporting the Group Sales Administrator with accuracy and flow of group contracts and related information for Estes Park Center and Snow Mountain Ranch, including, but not limited to printing contracts and coordinating landing pages for online group bookings.

OUR CULTURE: We firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind and body for all. We are committed to being welcoming to all people and to making a difference in the lives of our members, guests and staff. We count on our staff to provide extraordinary mission-based experiences for our guests and for each other.


  • Audit and prepare group contracts when requested by Sales Director or Sales representatives
  • Administer and maintain computer and hard-copy sales records on groups and family reunions
  • Produce Group Sales reports
  • Apply strong working knowledge of Amadeus, Microsoft Office and Excel software
  • Develop and apply knowledge of property management software (Maestro)
  • Maintain working knowledge of Estes Park Center and Snow Mountain Ranch inventory and conference capabilities
  • Operate office equipment including telephone, computers, and copiers/scanners
  • Possess stamina to work in the work environment described herein.


  • Prefer strong working knowledge of lodging industry concepts and practices
  • Ability to communicate in English verbally and in writing
  • Must possess strong organizational skills to keep large amounts of information accurate along with strong attention to detail
  • Must support and model the Association service principles and service standards
  • Must have strong math aptitude skills


  • Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions
  • Uphold the YMCA of the Rockies Mission, policies, and programs
  • Possess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient and professional
  • Support the YMCA of the Rockies safety program. Promote safe work practices and a safe environment for guests, members, and staff
  • Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community
  • Must meet acceptable criminal background check standards
  • All other duties as assigned


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Ability to manage multiple tasks and multiple priorities simultaneously
  • Ability to work under deadline pressure in mentally demanding environment;
  • Ability to sit or stand for extended periods of time while on the phone or working at a computer workstation
  • Must be able to travel between centers as required by demands of position

Note: Employees are held accountable for all duties of this job.
This job description is not intended to be an exhaustive list of all duties, responsibilities,
or qualifications associated with the job.

YMCA Staff