Business Analyst Intern
Job Details
Headquarters - Baltimore, MD
Fully Remote
Part Time
High School

Nature of Work:

The Business Analyst Intern will report directly to the Business Analyst and Chief Information Officer providing direct support via data analysis to the various departments throughout the organization. The successful candidate will have a strong working knowledge of SQL, Microsoft 365 suite programs, and Microsoft Power BI as well as a demonstrated ability to successfully communicate with co-workers at all organizational levels, establish and meet deadlines, and participate in business unit operational discussions

Major Responsibilities:

  1. Able to successfully transition to unfamiliar business and systems domains with guidance.
  2. Demonstrate effective verbal, written, and listening communication skills to enable productive collaboration with cross-functional team members and management.
  3. Use, leverage, and enhance proficiency with corporate and job specific technology as it evolves (e.g., hardware, software, business unit applications and systems tools).
  4. Remain energized and focused in the face of ambiguity, change or strenuous demands.
  5. Ensure that requirements are understood and approved by all stakeholders.
  6. Manage requirement traceability and changes throughout the project lifecycle.
  7. Understand how requirements will be approached and managed for a particular project following best practices.
  8. Follow requirements work plans, understand task dependencies, and follow change management processes.
  9. Assist in formulating and defining systems scope and objectives through research and fact-finding combined with a basic understanding of business systems and industry requirements.
  10. Include analysis of business and user needs, documenting requirements, and revise existing system logic as necessary with management guidance.
  11. Ability to competently consider a broad scope of business implications through the application of technology to the current business environment.
  12. Able to propose, create, and maintain measurement & monitoring methods for workflow processes and business results.
  13. Managing competing resources and priorities and monitor deliverables to ensure consistent timely completion of projects.




Education and Experience Required:

Pursuit of a Bachelors Degree or equivalent professional certification in Computer Science or Business Administration.

Some work experience in data or business analysis programs including Microsoft 365 Suite, particularly Excel, and Microsoft Power BI. Experience and understanding of SQL is highly preferred. Demonstrated skills should include problem solving, project management, trend analysis and the creation of presentation materials.

  1. Other Required Knowledge/Skills/Abilities:
    • Business English (spelling, grammar, punctuation)
    • Basic knowledge/skills in the use of IT equipment, office practices and procedures
    • Strong mathematical skills and understanding
    • Proficiency in Excel or related program
    • Demonstrated ability to analyze data compiled from a number of sources
    • Ability to effectively communicate both verbally and written
    • Ability to establish and maintain harmonious working relationships with other employees, industry-related professionals, and the general public
    • Ability to manage time efficiently and effectively and set and meet deadlines


  1. Behavioral Competencies:
    • Professionalism:  Represents MAIF well by conveying a positive image through his/her actions.  Builds rapport with other employees.  Uses diplomacy and tact, is considerate, has regard for, thinks carefully about, and pays attention to others’ feelings.  Maintains a calm demeanor under difficult circumstances. Consistently provides high level of internal and external customer service.
    • Initiative:  Is pro-active and a self-starter.  Frequently contributes worthy ideas and suggestions.  Identifies what needs to be done, takes action, and solves problems before being asked or the situation requires it. Openly embraces and adapts to new organizational structures, procedures, methods, techniques, and technology.
    • Teamwork:  Works effectively with others in order to achieve organizational goals.  Eager to assume leadership or project lead role(s) when opportunity presented.  Volunteers to assist others whenever possible.   Encourages others to collaborate.

Maryland Auto Insurance is a drug-free workplace and an equal opportunity employer, committed to diversity in the workplace.  We do not discriminate on the basis of race, color, religion, age, sex, marital status, national origin, physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or Federal law.  Applicants who need an ADA accommodation for an interview should request the accommodation when notified of a request to be interviewed.  Applicants must be United States citizens or eligible to work in the United States.