Medical Director of Street Medicine
Job Details
Street Medicine - Phoenix, AZ
Full Time
Description

Duties include, but are not limited to: 

  • Develops unique ways to deliver health care in a compassionate, expedited, and patient-centered manner in an outpatient clinical setting. 

  • Assesses patient health by interviewing patients, performing examinations, obtaining, updating, and studying medical histories. 

  • Generates differential diagnoses for acute, chronic and/or undifferentiated illnesses and formulates management plan that address these illnesses. 

  • Assumes direct leadership of the professional medical team. 

  • Acts as consultant to the care team regarding coordination of care. 

  • Acts as a representative of Circle the City outpatient clinics among peers in the health care community. 

  • Develops and implements medical policy, including that pertaining to clinical practice guidelines and care delivery for a unique population. 

  • Identifies opportunities to promote and maintain wellness in patients utilizing screening and prevention guidelines and understands barriers in achieving wellness in people experiencing homelessness and work to address those barriers. 

  • Utilizes critical thinking and decision making when independently developing treatment plans for patients experiencing homelessness. 

  • Documents patient care and clinical decision making accurately and efficiently in the agency’s Electronic Medical Record and meets agency requirements regarding timeliness of chart completion and productivity and productivity expectations. 

  • Coordinates patient-centered care of individuals experiencing homelessness using a multidisciplinary team and community resources. Is able to navigate the complex care requirements necessary for effectively caring for those experiencing homelessness. 

  • Applies evidence-based care principles in treatment of patients experiencing homelessness, integrating patient preferences in care plans. 

  • Appropriately utilizes healthcare resources in the management of patients experiencing homelessness (specialist referrals, ED referrals, lab utilization and medication management) with a goal of decreased fragmentation of healthcare. 

  • Maintains positive therapeutic relationships with patients, using language and nonverbal behavior to demonstrate respect and establish rapport. 

  • Collaborates and effectively seeks consultation with physicians and other care providers as needed in the provision of care and the formulation of treatment plans. 

  • Provides continuity of care by developing and implementing patient management plans and care transitions. 

  • Assesses patient health learning levels to provide medical information and health education in culturally and linguistically appropriate communication techniques. 

  • Assists patients in identifying barriers to care and social determinants of health and appropriately refers patients to community resources as needed. 

  • Maintains an updated list of community resources, continues and expands community partnerships to benefit patients’ services. 

  • Assists in developing a monthly schedule which may require working occasional evenings and weekends. 

  • Contributes to the integrated care team’s activities around process improvement, workflow design and training. 

  • Participates in organizational Quality Assurance/Quality Improvement and Risk Management programs, including Peer Review. 

  • Uses data systems to monitor gaps in care. 

  • Maintains an exceptional level of customer service; addresses and resolves complaints; serves as an example by providing excellent service to internal and external customers, employees and patients. 

  • Maintains continuing medical education, licensure, credentialing, and privileging requirements at all times. 

  • Maintains safe and clean working environments by complying with procedures, rules, and regulations.  

  • Complies with federal, state, and local legal professional requirements by studying existing and new legislation; enforces adherence to requirements; advises management on needed actions. 

  • Embraces and promotes a professional working environment based on understanding and respect for diversity and multi-culturalism in all of its forms; demonstrates sensitivity, acknowledges varied beliefs, attitudes, behaviors, and customs, and encourages communication and appreciation of all forms of diversity. 

  • Maintains patient confidentiality by controlling the environment and information being disclosed to authorized individuals ensuring HIPAA and organizational compliance requirements at all times. 

Qualifications

Qualifications:  

  • Position requires extended periods of sitting and standing; 

  • Position requires regular bending and reaching, including transfer of patients; 

  • Must be able to lift, carry and push 20 pounds on a regular basis; 

  • Able to adapt to rapid, unpredictable work flow; 

  • Able to focus on work at hand with attention to detail; 

  • Ability to work with difficult patients and those with mental illness. 

Experience and Education: 

  • Must have valid unrestricted Arizona Medical License 

  • Board-Certified in Family Medicine, Emergency Medicine, or Internal Medicine  

  • Certified in Basic Life Support  

  • Understanding of substance and mental health issues 

  • Computer proficiency inclusive of ability to use electronic health records 

  • Excellent communication skills 

  • Experience in a community health center preferred 

  • 3-5 years of experience in working with homeless or underserved populations preferred 

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