Other Knowledge, Skills, and Abilities:
Must be fluent with MS Office (Word, Excel and PowerPoint). Familiar with reports and ability to manipulate data sets using Filters, Vlookup, Pivot Tables, and other Excel functions. Excellent customer service skills. Ability to manage multiple tasks, prioritize and work in a team environment. Attention to detail and ability to perform under pressure are critical skills. Previous sales and customer service experience required.
Education / Experience Requirements:
Bachelor's degree preferred in Business, Marketing, or related degree and two years related experience and/or training; minimum three years acceptable performance as Inside Sales Representative I; or equivalent combination of education and experience.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.