Director of Information Technology
Job Description
Summary
Jeffer Mangels Butler & Mitchell LLP (JMBM) is a results-driven law firm with a relentless focus on client satisfaction. It is through this focus that our work has a purpose and develops into a passion. We take pride in providing our clients with the results they deserve. If you thrive in an environment where your colleagues' defining characteristics are achievement, adaptability, initiative, professionalism, and resourcefulness, the culture at JMBM will prove rewarding.
The Director of Information Technology serves as a strategic partner, supporting the Firm's leadership team and providing direction and insight into the Firm's technology operations. Engaging with every member of the Firm, harnessing the collective ambitions of the individuals, and translating that into actionable solutions for the success of the Firm will prove both challenging and rewarding. The Director of Information Technology will lead a team that delivers a culture of excellence that enables everyone at JMBM to do their best work.
DUTIES AND RESPONSIBILITIES
- Develop technology road map and long/short term departmental goals.
- Provide project management oversight and coaching for all IT initiatives.
- Maintain a satisfactory level of technical skill department-wide, by keeping up with current trends and developments related to positions.
- Ensure end-user involvement in technology decisions.
- Manage vendor/consultant contracts and vendor/consultant service engagements for all technology and systems used by the Firm.
- Manage complex software licensing and maintenance agreements.
Infrastructure & Security
The Director of Technology is responsible for designing, implementing and supporting the network infrastructure, applications and all other related technologies (physical, virtual and cloud) throughout the organization. Knowledge and experience with the following systems is preferred:
- Virtualization – VMware vSphere 6 or newer
- Storage (SAN) – Block & File
- Networking - Firewalls, Switching, Wireless, MPLS, SD-WAN
- Public and Private Cloud technologies – Azure, AWS and VMware on AWS
- Data Protection – Backup, BCDR, and Replication technologies
- Active Directory – AD DS, DNS, DHCP, GPO
- Messaging – Exchange (2013 or newer), Office 365, Spam/Content filtering
- Mobile Device Management (MDM) Solutions and Mobile Endpoint Protection
- Automation technologies – SCCM, Powershell, etc.
- Monitoring of all firm’s systems inclusive of virtualization, networking, storage, and systems applications
- Datacenter Operations – Planning and execution of Co-located datacenters.
Applications/Desktop & User Support Services
The Director of Technology is responsible for identifying user needs, resolving problems and directing the IT team to provide top quality, consistently available computer service, support, training and maintenance of technology systems; ensuring attorney and staff have the appropriate tools to satisfy their practice needs, perform their duties and serve the Firm’s clients. Knowledge and experience with the following applications is preferred:
- DMS – iManage
- Desktop Applications – MS Office, HotDocs, Workshare, CCC Macro, Nuance, SnagIt
- Specialty Applications – Relativity, CPI, InterAction
- Remote Access – VM Horizon
- Financial Systems – Aderant
- Telephony – Cisco VoIP
PREFERRED KNOWLEDGE, SKILLS AND ABILITIES
About the Person
The Director of Technology must be able to communicate effectively at all levels of the Firm and must be able to develop productive relationships with attorneys and staff. Candidates must have the experience and knowledge to engender confidence and respect from the partners and executives. Candidates must be collaborative by nature and have experience working in a collaborative environment. He/she must also be an effective leader and mentor to all staff in the IT area. The successful candidate will have experience developing and implementing major IT changes firm-wide.
- Bachelor’s degree in Engineering, Computer Sciences, Business Administration, or related field
- Minimum 10 years of IT support experience in a production environment
- IT governance certification preferred (ITIL/COBIT)
- Experience working in a law firm or legal department is preferred
- Experience leveraging ITIL best practices
- Experience managing an enterprise Microsoft computing environment, VMware infrastructure, cloud-computing environments (AWS/Azure), and IT change management
- Experience managing vendors, contracts, and technical consultants
- Experience using and managing IT incident and problem management solutions
Position: Exempt
Location: 5 days onsite until 90-day probation, then Hybrid (Century City).
Salary: $280k - $300k base plus excellent package on offer including insurance and performance-related bonuses. The base pay offered will depend upon a variety of factors.
Questions? Please contact Teyahja Wysinger via email: twysinger@jmbm.com
