Financially Rewarding Client Management Opportunity

Our Client Experience Advisors (CEA) take great pride in delivering a customer-centric, superior level of account management. This position plays an integral role in the experience we provide our clientele throughout the life of their policies. A CEA is tolerant, empathetic, and intensely communicative. They are genuinely fulfilled by supporting the needs of our customers and tailoring custom insurance solutions, no matter the life scenario. Protecting our clients assets and providing a world class experience are always top priority.

Is AnnieMac Insurance the Right Fit for you?

Work/Life Balance

AnnieMac Insurance is a family focused Insurance Agency. We want your career to compliment your family land your family balance to enhance your career. Our culture is designed for those who enjoy and appreciate success in both areas of their life.

Career Advancement and Professional Growth

Our agency offers true support for the development of your skills and talents within in our agency as well as the insurance industry. Our employees are the greatest asset of our agency, and we will continue to develop and promote our talent to ensure constant growth, challenge, and financial security for all members of our organization

Customer-Centric and Client Experience Focused

Our success is gaged by the experience we provide our clients. We are true believers that the people, process, and culture are what ultimately drives the success our agency. Our client experience philosophy goes far beyond great products and competitive pricing. We strive to bring our clients a world class team comprised of industry leading talent, who genuinely care about the success of each and every customer.

Variety of Insurance Carriers and Products

We understand that greater success can be found in this industry when representing quality, nationally recognized insurance carriers and industry leading insurance products. Out organization is very strategic in the partnerships we select to ensure we are always representing the Right companies who can offer the Right insurance solution for our clients

Technology Driven Solutions

The insurance industry is being driven by technology, and technology is driving our efficiency, productivity, and enhancing the overall client experience. Staying in front of industry changing systems as well as adopting new and innovative technologies will always remain a top priority for AnnieMac Insurance. Supplying you with the right tools to maximize your success will ultimately create great success for the entire organization.

Community Involvement

Our agency enjoys supporting some of the organizations that make our communities a great place to live. We are active sponsors of many local charities such as: Freedom Service Dogs of America, Cathedral Kitchen, Toys for Tots, Habitat for Humanity, And more!

What individual characteristics are we looking for?

• Friendly, accommodating, service-oriented professionals
• High-Level of verbal and written communication skills
• Detail oriented and organized
• Productive and efficient with a high-level ability to multi-task
• Tech savvy and computer literate; all our systems are web-based and involve a computer
• Honest, ethical, and discreet, Protecting or clients information is of the upmost importance
• Team Players. We are looking for professionals that will enhance our agencys culture. Our number one priority is to maintain a healthy and supportive workplace.
• Very socially focused; a "how can I help you?" attitude
• Insurance Experience REQUIRED

Position Responsibilities

• Manage Book Retention and Client Experience
• Facilitate the day-to-day client account activities
  • Policy Changes
  • Account Add-Ons
  • New Lines of Business
  • Cross-Selling
  • New Account Acquisition
  • Proof of Insurance
  • Billing
  • General Client Q/A
• Support Agency account retention
  • Policy Re-Writes
  • Client Renewals
  • Annual Reach-Outs
  • Account Reviews
  • One-On-One Client Appointments (Virtual)
• Backup support for client onboarding team
  • Commission Coding
  • Policy Downloads
  • Coverage Verification
  • Prior Carrier Cancelations
  • Lien Holder Updates
• Assist with training support and onboarding new Client Experience Team Members
• Identify and evaluate customers needs to deliver satisfaction
• Build sustainable relationships of trust through open and interactive discussion
• Provide accurate, valid, and comprehensive information by using the established methods/processes

Position Requirements

• Property/Casualty Producer License
• Minimum 2-years experience in the personal lines insurance markets
• Thorough understanding of insurance products, underwriting, and state insurance laws
• Computer savvy with a high level of comfort with technology
• Motivated to build long-term wealth
• Excellent communication skills
• Detail oriented
• Above average at building client rapport and effective persuasion skills

Hours of Operation

The standard agency hours are 8:00am 6:00pm, Monday through Thursday and 8:00am - 5:00pm on Fridays. We are flexible when accommodating your needs and your specific work schedule can be adjusted if necessary, including optional evening and weekend hours. Along with the opportunity to work remote given geographical location and COVID-19 Restrictions.

Compensation Package

This career opportunity will provide you with an industry leading compensation package. Our CEA position as an initial base salary range of $38,500.00 to $45,000.00 (dependent upon your experience level and qualifications), in additional to BOTH new and renewal commission for adding premium to existing client accounts as well as new account acquisition. This position will also be provided with complete health insurance benefits (including dental and vision), 401K, and Paid Time Off.

Your Future Starts Here . . .

***AnnieMac Insurance Company, LLC is an Equal Opportunity Employer***