Tribal Diagnostics is searching for a new team member to perform phlebotomy and specimen collections at multiple locations around Austin, Tx. The hours are Monday through Friday from 8am - 5pm.
Job Summary:
The Phlebotomist and Specimen Collector holds a vital role within healthcare settings, responsible for the precise collection of blood, urine, and saliva samples from patients. This position plays a crucial role in ensuring the accuracy and integrity of specimens used for diagnostic testing. By following established protocols and maintaining strict safety and quality standards, the Phlebotomist and Specimen Collector contribute to the provision of accurate healthcare information, ultimately aiding in patient diagnosis and treatment. Strong communication skills and patient-centered care are fundamental to this role, as is a commitment to confidentiality and ethical practices.
Duties/Responsibilities
- Perform venipuncture and capillary punctures on patients of all ages using aseptic techniques.
- Ensure proper patient identification and specimen labeling for blood samples.
- Collect urine specimens following established protocols, ensuring proper labeling and documentation.
- Instruct patients on the collection process and provide necessary containers.
- Collect saliva samples using swabs or other approved methods with attention to accuracy and patient comfort.
- Educate patients on proper saliva sample collection procedures.
- Greet patients warmly, explain specimen collection procedures, and address any concerns.
- Provide exceptional customer service, ensuring patients' comfort and well-being during the collection process.
- Process and prepare collected specimens for laboratory testing, ensuring proper storage and transportation.
- Follow safety protocols, infection control measures, and relevant regulations to ensure patient and staff safety.
- Maintain confidentiality of patient information and records.
- Accurately document patient information, collection details, and test requisitions for all collected specimens.
- Process referrals and complete Prior Authorizations when needed.
- Follow up on missing or incorrect information so patients receive the right reimbursement from insurance companies.
- Perform routine maintenance of phlebotomy and specimen collection equipment.
- Report equipment issues promptly for repairs.
- Clean restrooms and take out trash as needed.
- All other duties as assigned.