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File Auditor/Case Manager

Job Details

Neighborhood House - East Saint Louis, IL
Part Time
2 Year Degree


  • Review submitted files for all IYIP participants after enrollment to ensure all pertinent documents are included
  • Provide reports to case managers in the absence of necessary files
  • Responsible for all data entry necessary for tracking applicant information
  • Create an electronic filing system on the shared drive for electronic file storage that is efficient, making updating and retrieving files simpler. Organize paper files that were scanned for destruction and/or storage.
  • Update electronic files by scanning paper documents to electronic computer files.
  • Deal with all requests to access files.
  • Follow policies and confidentiality dictation to safeguard data and information.
  • Communicate regularly with management on status of scanning and any concerns or problems.
  • Maintain confidentiality of records in handling, scanning, organizing, sorting, destruction and storage of records.
  • Perform other duties as assigned by supervisor


  • The above level of knowledge, skills, and abilities are normally acquired through completion of an Associate degree, or equivalent level of knowledge obtained through work experience in an office setting as a former file or scanning clerk.
  • Ability to accommodate a flexible work schedule and to adapt to changing priorities; able to work under pressure.
  • Detail oriented with strong problem solving organizational, interpersonal and communication skills.
  • Good working knowledge of Microsoft Office, word, excel, power point etc.
  • Mental agility - can think quickly, make sound decisions, and improvise when things do not go as planned
  • Initiative highly motivated, self-starter able to recognize and implement tasks before being asked

Must pass criminal background checks