Engagement & Serve Specialist
Job Details
Brookfield Campus - Brookfield, WI


Elmbrook's vision is to help people become Rooted in Jesus Christ and Released to His mission in our homes, communities, and world. The vision of engagement at Elmbrook Church is that all congregants would find their place in the body of believers, exercise their unique gifts, and bring Jesus into their spheres of influence. The Engagement & Serve Specialist is a member of the Marketing and Administration team who works across all ministries, helping connect individuals to Life Groups, adult or student discipleship offerings, and serving opportunities within the church.

Major Responsibilities

  • Congregant Follow-up: Meet with, call, or contact electronically those individuals who completed The Card or text “new” as an online attendee. Provide individuals with information about Elmbrook church, answer questions, connect them to a ministry program or serving offering, and pray with each person. Follow up with newcomers as directed in appropriate Realm pathways.
  • Serve Processes: Collaborate cross-functionally with staff directors and coordinators to fill serving needs within Elmbrook’s ministries. Promote openings as necessary and match interested servants into the needed ministry areas.
  • Administrative Support: Provide administrative support for Elmbrook Explore classes and Baptism services, including scheduling, budgeting, promotion, registration, room reservation, and other logistical details.
  • Data Management: Assist with Realm database updates and weekly statistics tracking. Manage all processes using the appropriate Realm pathways.
  • Other: Meet weekly with supervisor to discuss action items and progress in major responsibility areas. Willingness to provide regular Sunday Worship presence and occasional evening presence. Attend weekly all-staff meetings. Serve monthly as part of the on-call team. Perform other duties as assigned by the Senior Director of Operations or the Director of Marketing and Administration.

Character Qualifications

The candidate is a passionate Christ-follower who will:

  • Articulate a clear testimony of faith in Jesus Christ and a vital, growing relationship with Him.
  • Indicate commitment to the mission and vision of Elmbrook Church, attend weekly worship services, and become a member of Elmbrook.
  • Demonstrate humility, a teachable spirit, and integrity, working effectively with ministry teams across all functions—leadership, operations, missions, and ministries.
  • Exhibit warm, caring interpersonal skills and can develop and maintain strong relational connections within the congregation.

Experience & Educational Qualifications

The candidate will possess:

  • Five or more years of administrative experience, ideally working in a church or ministry context.
  • Highly effective written and verbal communication skills.
  • Proficiency using Microsoft 365 applications (Word, Outlook, Excel) and database applications.
  • An Associate’s or Bachelor’s degree.

Employment Information

This position is part-time, hourly, and classified as non-exempt 28 hours/week. Salary is dependent on experience, skills, and education. Position reports to the Director of Marketing and Administration.

Benefits Package

Paid Time Off (PTO) – Part-time employees who are scheduled to work more than 10 hours per week are eligible to earn PTO. PTO is accrued on a calendar year basis. Refer to the Staff Handbook for specific details.

403b – Employees are eligible to participate in the 403b pension plan if they are scheduled to work 20 or more hours per week. Entry dates for the 403b plan is the first of the month following date of hire. On an employee’s first anniversary, Elmbrook will match up to 1%.

Holidays – Part time employees who are scheduled to work more than 10 hours per week are eligible for holiday pay if the holiday falls on their normal scheduled workday. There are 10 holidays recognized by Elmbrook Church as paid holidays. Refer to the Staff Handbook for specific details.

Brookfield Campus
Lake Country Campus
Pastor Andrew
Together for Christ