Sales Administrator/ Implementation Coordinator
Job Details
Corporate HeadQuarters - O'Fallon, MO
Full Time
4 Year Degree
$50,000.00 - $70,000.00 Salary/year

Sales Administration/ Implementation Manager

Monday - Friday 8am -5pm

Named one of the fastest growing private companies in St Louis by the St Louis Business Journal, ranked No. 72 on Deloitte’s Technology Fast 500™ in 2019, Axiom Connected is transforming the way protection products are sold and administered. The first globally connected auto warranty platform that digitizes the entire warranty process, we are the leader in protection platforms.

As the Sales Administrator/Implementation Manager at Axiom you will not only work with a vibrant and creative team, but most importantly take our client initiatives to the next level as we continue to expand our global footprint. Our ideal candidate will have analytics presentation skills and be able to manage our client implementations and support our sales teams in the pre and post sales process. This position works directly with Axiom Connected Sales, Tech, and Marketing teams to deliver smooth launches of various programs. Reporting directly to the VP of Sales, this role requires the ability to take high level direction and drive activities and tasks both internally and externally.

The Sales Administrator/Implementation Manager is responsible for supporting the sales team during contract negotiations, and coordination of the implementation process and client success post implementation.

  • Client Management – Manage several different clients with different needs, organize client information/documentation, detail oriented, able to manage both the client and Axiom Connected departments to ensure the project moves forward efficiently
  • Client Onboarding – Client management, onboarding documentation (able to send documentation back for corrections, etc.), communication, demo platforms, ensure all departments are communicated with, follow up with clients
  • Client Communication – Professional emails, calls, meetings (virtual/in person), able to handle objections/questions on your own, stay organized to be able to quickly review highlights of each client with Sales Manager
  • Product Rates – Must be very detail oriented to create/review rate breakdowns from CEO, communicate price changes, ensure pricing is correct, efficient with excel, communicate directly with CEO about rates
  • Client Facing Documentation – Efficient with adobe/excel/pandadoc to create client facing documentation, including rates, pricing sheets, PLA’s, onboarding documents, etc.

What you’ll love about Axiom:

  • · Medical, Dental, & Vision offered
  • · 401K Retirement - company match
  • · Free Roadside Assistance
  • · 3 weeks PTO
  • 2 years of employment 20 days PTO
  • 4 years of employment 25 days PTO
  • 6 years of employment 30 days PTO
  • · 14 paid holidays
  • · Casual Dress Code
  • · Company Outings
  • · “Food Truck Days” Lunch provided by Axiom
  • Early off on Fridays if workload is complete


  • Support/complete client implementation documentation externally
  • Internal documentation/process of client implementation plans for tech team
  • Task related project management of new/existing implementations
  • Ability to interact/client facing pre and post-sale
  • Grasp of technical platforms and business interconnectivity
  • Scheduling and documenting stakeholder meetings
  • Ability to learn technical demonstration of product offering and present to prospects
  • Bachelor’s degree in Business Administration or Business Management
  • 3-5 years’ experience in sales or sales project management
  • 2+ years in an administrative support capacity
  • Proficiency in these or similar software applications: MS Office, HubSpot, SharePoint, MS Project, Project Planning Tools, and Scheduling
  • Automotive and/or Insurance Industry specific knowledge or experience preferred


Project Management Experience

Detail Oriented

Extremely Organized

Self-Starter who seeks solutions to challenges presented

Fast Learner

Business Associates/Bachelor’s Degree – a plus

Professional Manner/Communicator

Efficient with Excel

Efficient with Microsoft Suites

Tech Friendly – Mac users a plus (able to learn different systems easily, some include Pandadoc, Hubspot, Wrike, Confluence, Jira

Experience working in a professional setting

Self-motivation, goal oriented, persistent and a skilled negotiator

  • Excellent written and oral communication skills to establish and maintain relationships
  • Excellent team player
  • Ability to handle stressful situations and have excellent time management and organizational skills
  • High level of interpersonal skills
  • Strong problem-solving skills and ability to demonstrate initiative
  • Works well independently and in a team environment
  • Highly self-motivated, persistent, and dependable

This is a full-time position located on-site at our O’Fallon, MO headquarters. We offer a laid-back work atmosphere where new ideas and innovation are always encouraged. All full-time employees are offered a generous salary, merit bonus annually and a competitive benefit package including: Flexible workday, 15 vacation/sick days, medical/dental/supplemental coverage, 401k and access to on-site workout facility. Please submit resume and application on our website at