CHIEF MEDICAL OFFICER

Position Title: Chief Medical Officer

Reports to: Chief Executive Officer

Salary Range: $298,300 - $393,300

Join Us!United in heart, health, and justice, Santa Rosa Community Health (SRCH) provides high-quality, culturally responsive health care that meets the diverse needs of our community. Every day, we open our doors to care for patients in a way that honors them and meets their health care needs. We welcome everyone with compassion and respect for their culture, language, identity, and valuesno matter what. Now in our 27^thyear, over 40,000 children, youth, families, adults, and elders rely on SRCH for the medical, dental, and mental health care and wrap-around services they need to get and stay well.

Job Summary: The Chief Medical Officer is the executive leader responsible for clinical strategy, medical policy, medical management, and other clinical operations to continuously improve the health services provided by SRCH. The CMO will report to and work closely with the CEO and other senior leaders to develop and implement strategies across the organization, including policies and plans to meet SRCH’s short- and long-term objectives. The CMO is responsible for providing both administrative oversight and primary care.

Administrative Responsibilities (approximately 85% - 90% of the job)

• Is responsible for the development and oversight of systems and processes that ensure the highest quality of care, patient safety, and evidence-based medical standards.
• Serves as the clinical strategist for the executive team and representative of the medical profession to senior executives, the board of directors and the community at large.
• Oversees, directs, and supports the rendering of medical management decisions that maximize benefits for patients while supporting organizational objectives.
• Stays informed of emerging local health care trends and crafts appropriate response.
• Supervises direct reports through mentoring, coaching and goal setting. Creates a culture of continuous learning and professional development for all licensed staff. Direct reports include site medical directors, director of Nurse Practitioner residency program and senior director of mental health and behavioral health department.
• Works in conjunction with the COO to address clinical operational issues that improve the patient and staff experience, enhance patient flow, and improve efficiency.
• Serves as a consultant to the CMIO and COO for quality improvement initiatives and optimization of the electronic health record.
• Leads quality assurance activities such as the evaluation of statistical data as it relates to patient care and outcomes, regular chart review and leads a specialty referrals utilization process.
• Regularly reviews and revises medical care policies and protocols as standards of care are revised and/or directed by licensing or funding organizations. Ensure that appropriate clinical policies and procedures related to risk management are maintained, updated, and implemented, as well as that ongoing training, and verification of competency, are completed as needed.
• Is responsible for overseeing the after-hours call system, response to critical labs, and serves as a point person for external physicians seeking consultation.
• Supports the Risk Manager in the development and execution of the clinical parts of thecorporate Risk Management plan.
• As assigned by the risk management process, lead response teams that manages, responds, and documents variance and sentinel events including appropriate corrective action plans.
• Participate in organization-wide committees such as the board quality and risk management committees.
• Maintains strong collaborative partnerships with County Public Health Officer, hospital executives and CMOs of regional FQHCs.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Specific Tasks/Duties Include:

Clinical Duties (between 10-15% of the job)

• Provides for the diagnosis and treatment of health center patients within the scope of his/her license to practice medicine. The CMO will see patients in clinic to maintain awareness of the provider experience and functioning of the team-based care model.
• Provides follow-up on patients seen including chart notations, lab review, and referrals to specialists.
• The CMO or designee provides back-up for advanced practice clinicians on site, or by phone during the day or after hours.

Minimum Qualifications:

Education:

• Valid, unrestricted license to practice medicine in California, preferably in Family Practice
• Minimum seven years’ experience in a leadership position.
• Ten years of clinical experience required.
• Additional formal training in healthcare management program strongly preferred.

Knowledge and Skills:

• Good standing with the Medical Board of the State of California.
• Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
• Commitment to recruitment, professional development and promotion of a diverse workforce that reflects our patient population.
• Committed to supporting a culture of diversity, equity and inclusion and promoting an anti-discriminatory environment where everyone feels safe and welcome.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Creative skill, ability resourcefulness and judgment in the analysis and solution of medical and managerial problems.
• Strong interpersonal skills with the ability to be sensitive with persons of various social, cultural, economic, and educational backgrounds.
• Fluency in English and Spanish (speak, read, and write) preferred.
• Demonstrates knowledge of compliance issues within the community clinic environment.
• Demonstrates a willingness to report any incident that is unusual or incompatible with accepted clinic procedures.
• Complies with HIPAA policies.
• Proficiency with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint.

SRCH is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

Physical Requirements:

While performing the duties of this job, this position is frequently required to do the following:

• Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
• Communicate effectively in person or via telephone in a manner, which can be understood by those with whom the person is speaking, including a diverse population.
• Give and follow verbal and written instructions with attention to detail and accuracy.
• Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
• Vision: see details of objects at close range.
• Coordinate multiple tasks simultaneously.
• Reach forward, up, down, and to the side.
• Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
• Lift up to 20 pounds.
• Travel to other office and community locations.

SRCHprovides reasonable accommodation for individuals with a physical or mental disability to apply for jobs and to perform the essential functions of their jobs unless it would cause an undue hardship.