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Shop Foreman

Job Details

Gee Heavy Machinery Redding - Redding, CA

Come join the Gee Heavy Machinery team!

We are looking for a skilled and motivated individual to join our team as a Shop Foreman. The Shop Foreman is responsible for the supervision of shop and field service technicians.  This position provides leadership in scheduling and prioritizing service calls, including requests that are received after regular business hours.  The Shop Foreman monitors and reviews work orders for internal and external customers.

 

Why Join us:

  • Highly competitive compensation.
  • Union fringe benefits including Pension, Healthcare, PTO, paid holidays and more.
  • Employee discounts for personal auto purchases.
  • Potential for significant career growth in a growing business.

What you'll do:

  • Work closely with the Service Manager to ensure the service team successfully carries out the mission of completing machine repairs and maintenance in a timely and accurate manner, doing it safely and right the first time.
  • Mentor technicians and provide problem/issue resolution as needed.
  • Communicate technician training needs to the Service Manager.
  • Ensure all paperwork is submitted within the allowed timeframe with complete information.
  • Control expenses in the shop and field on all jobs while maintaining positive profit margins.
  • Expedite invoice process with thorough communication and positive customer relations.
  • Meet budget sales figures and maintain budgeted gross profit margins while minimizing rework.
  • Collaborate effectively with others for the success of the department; promote a free flow of information & ideas across departments/units. 
  • Contribute to accurate customer machine population in enterprise resource planning system (ERP).
  • Contribute to accurate customer name and address information in customer relationship management (CRM) system.

 

What you'll need:

  • Ability to work safely in a fast-paced environment.
  • Intermediate skills in using relevant software applications, such as Microsoft Office Suite and ERP.
  • Adequate math skills to prepare parts and service quotes for customers.
  • Valid driver’s license and clean driving record.
  • Experience with Komatsu or another heavy equipment manufacturer a plus.
  • Knowledge of construction and mining business desired.
  • Experience in successfully leading a team to achieve operational goals.

Pay Range: $56.33 - 59.33 depending on skillset and experience

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