Veteran Housing Program Specialist II
Job Details
Dancing Tree Family Center - Portland, OR
Optional Work from Home
Full Time
4 Year Degree
$19.00 - $20.76 Hourly
Nonprofit - Social Services
Job Description

At Impact NW we are a nonprofit with a mission to prevent homelessness, because we believe in the fundamental right to: beautiful life, stability and peace.  More importantly, it also means a life filled with opportunity and community support, especially for Indigenous, Black, Brown, Melanated, Immigrant, and Asian people.

What we seek is for you to share your skill sets - especially if you:

  • Put people first

  • See the beauty in people

  • Promote peace

  • Find a way 


We believe that with our mission and values as our north star, we can move toward our vision of a future where housing is a human right. If this resonates with you, we’d love to have your purpose and passion on our team at Impact NW.

With you sending in your resume and cover letter  / application ensures that you are doing a part in the quest for “a stronger, more equitable community” in the Portland Metro Area. Our People and Culture Department look forward to hearing from you.



JOB SUMMARY: The Veteran Housing Program Specialist II’s role is to provide community based social work services including engagement, coordination, advocacy, support and encouragement, and intensive case management. Specific duties include screening, intake, assessment, barrier removal, information and referral, landlord negotiations, habitability inspections, documentation, and ongoing client centered support. The primary working locations for this position are Multnomah, Clackamas, Washington, and Clark counties.


  • Maintain a working knowledge of all program requirements; including screening eligibility, intake enrollment standards, referral procedures for internal and external requests for resources and/or services, and documentation standards for client files.
  • Provide participants from diverse backgrounds progressive person-centered and strength-based engagement with ongoing trauma informed case management and supportive services utilizing Housing First principles.
  • Maintain a working knowledge of our area’s service providers for housing, veterans, mental health, addiction recovery, disability, public benefits, and other social service resources to provide this information to our community.
  • Be self-motivated to work independently as well as have an ability to work in a team environment to support Impact NW’s mission and goals.
  • Serve as a liaison to collaborating organizations including partner agencies, veteran services, schools, state and federal agencies, and community groups as assigned.
Job Qualifications


  • Bachelor’s degree or equivalent in social work, a related field, and/or relevant life experience.
  • Experience in human services working with veterans and families experiencing poverty and homelessness and/or working with clients who identify having mental health, addiction/recovery, and/or other long term disabilities is preferred.
  • Demonstrated ability to effectively work within a strength-based, trauma-informed and person-centered support service delivery model serving people from diverse lifestyles, socioeconomic levels, and cultures with the abilities to provide culturally responsive services.
  • Personal transportation and a valid driver’s license with acceptable driving history and ability to travel efficiently in the metro area.
  • Ability to communicate effectively, both orally and in writing.
  • Possess great organizational skills to be able to prioritize multiple and varied tasks.
  • Computer proficiency, including Microsoft Office computer programs and database entry.
  • Must be up to date on all vaccination against COVID-19.


  • Repetitive motion, prolonged sitting, extensive visual involvement.
  • Orally communicate with others.
  • Mix of working remotely and in office per COVID-19 safety and procedures.
  • Frequent travel required.
  • May be exposed to angry or distraught people facing crisis.
  • Bilingual preferred but not required.


  • Generous Paid Time Off (PTO)
  • Employer paid healthcare
  • 401k with employer matching contribution
  • Flexible work schedule



Impact NW is an Equal Employment Opportunity Employer and welcomes applications from diverse candidates and candidates who support diversity. We strongly encourage all qualified candidates to apply regardless of race, ethnicity, gender, gender identity, sexual orientation, religious affiliation, veteran status, disability or other status protected by applicable law