JOB TITLE: Program Coordinator
PROGRAM: Center for Results Driven Governing
SALARY: $50,101 annually
Are you ready to join an organization with an extraordinary mission? The National Conference of State Legislatures offers careers where you can use your skills, knowledge, and experience to truly make a difference. NCSL’s mission is purposeful – strengthening the legislative institution. From informing effective policies and promoting communication among state legislatures, to ensuring states have a strong, cohesive voice in the federal system, our team works in service of legislatures. And, with a commitment to constantly innovating all resources and services to meet the evolving needs of members, NCSL has earned the reputation as the nation’s most trusted bipartisan membership organization for legislators and legislative staff. Our success serving NCSL members relies on our team of passionate, dedicated professionals who work diligently to strengthen the legislative institution. Join our team and contribute to this unique, essential mission. NCSL has a flexible remote work policy. Building and maintaining our organizational culture is critical and we do so by bringing staff together, in person, for four days each month. The remote work policy provides the freedom to work from anywhere with the requirement that staff travel on their own fare to the NCSL office once a month for team meetings and professional development.
ABOUT THE ROLE:
The Center for Results Driven Governing program is looking for a dynamic, organized and flexible Program Coordinator to work with a team of other dedicated professionals. The Program Coordinator reports to the Director but works with the entire team and across programs to ensure that we are meeting NCSL’s mission to support the work of legislators and legislative staff throughout the nation. The Program Coordinator will also be a bridge between the team and central staff at NCSL, such as our digital and accounting staffs, and will be part of a community of Program Coordinators throughout the organization. Key tasks include impeccable support for in-person and virtual meetings, maintaining and improving our records systems, assisting legislators and others with reimbursements, and providing logistical support on myriad projects. Program Coordinators must have excellent written and oral communication skills to interact with a wide variety of audiences, inside and outside the organization.
A Program Coordinator independently performs general office and program support, event organization, travel, purchasing, expense tracking, data entry and retrieval, web content updates, and file tracking and management with minimal supervision. Responsibilities may also include supporting budget and grant administration. The Program Coordinator reports to the director of the program, while also handling assigned functions from other professional project staff in the program.
WHAT YOU’LL DO:
- Performs a variety of clerical tasks independently for the program, including word processing, editing, creating graphics, formatting, posting, and distributing various publications.
- Leads the meeting planning for the program, including invitation clearances with the Leaders Center, correspondence with our members, logistics, site planning, travel arrangements, communication with participants, virtual and on-site support functions, expense-report processing, and post-meeting follow-up.
- Responsible for updating and coordinating the maintenance of content on NCSL.org, including assisting with the development of project databases and other collections.
- Provides exemplary member service, including managing inbound and outbound communications with members.
- Acts as a liaison for members, vendors, and internal and external individuals and organizations.
- Promotes and supports in-person and online meetings and webinars with staff.
- May compile budget and expense documents and assist in the preparation of proposals and reports, including the use of online external systems. This may include assisting the directors with budgets for grant applications in Excel.
- Coordinates hiring processes, including scheduling interviews and administering skills assessments.
- Trains staff on organizational processes and computer applications.
- Compiles, drafts and generates program or project status reports.
- Performs other responsibilities as needed.
SHARE YOUR KNOWLEDGE:
This position has no direct supervisory responsibilities.
THE WORK ENVIRONMENT: This full-time position is mostly performed in an office environment, on or off-site, with prolonged periods of sitting at a desk and working on a computer. NCSL provides a unique hybrid remote work policy with the requirement that staff travel on their own fare to the NCSL office once a month for team meetings and professional development. Employees routinely use standard office equipment such as laptops, printers, scanners, copy machines, and smartphones. Occasional travel by airplane, including overnights and weekends, is required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.