Pricing/Merchandise Coordinator (FT)
Job Details
Wendover Restore - Charlotte, NC
Full-time, Non-Exempt
Rotating - Monday through Saturday

Pay Rate: starting at $18.00 per hour

No nights or Sundays!

Mission-Driven Career Opportunity

One of the leading affordable housing nonprofits in the area, Habitat Charlotte Region partners with hundreds of families each year through affordable homeownership, home preservation and financial literacy training. As Pricing and Merchandise Coordinator, you’ll play an integral role in our vision of a world where everyone has a safe and affordable place to live.


Why Join Habitat?

  • Competitive salary and benefits
  • Industry-leading healthcare, dental, vision, flexible spending accounts (healthcare and dependent care)
  • Work/life balance supported by generous PTO
  • Career development and promotion opportunities
  • Casual working environment
  • Retirement planning – a 403(b) with 3% organizational match


What Requirements Are Needed to be Successful in This Position:


Essential Functions:

  • Ensure all items are researched, accurately ticketed, and safely moved to the sales floor in a timely manner

  • Collaborate with store leadership regarding the priority, timing, and placement of incoming donations/merchandise

  • Responsible for working with all donation drivers regarding the loading and offloading placement of donations

  • Organizing and maintaining the flow of merchandise in the back room

  • Maintain organization of the purchased items area by upholding the ReStore's 3-day hold policy. Communicate with customers daily in order to coordinate product pickups

  • Walk the sales floor daily to ensure pricing accuracy and adjust, as needed

  • Provide oversight and hands-on training for the volunteers and other support groups

  • Be an effective team member when working with staff and volunteers, ensuring the engagement and motivation of others

  • Demonstrate a positive and respectful attitude when interacting with employees, customers, donors, volunteers and the public

  • Ensure a meaningful volunteer experience

  • Represent Habitat in a positive, professional manner to all donors, customers and others you come in contact with

  • Assist in maintaining a safe and clean environment for customers, employees and volunteers

  • Assist in ensuring that each customer receives outstanding customer service

  • Assist in the receiving of items that are dropped off when assistance is needed on the receiving dock

  • Operate a cash register periodically, as needed

  • Ability to read, count, and accurately complete reports and all end-of-day documentation

  • Regular and reliable job attendance

  • Adhere to schedule

  • Maintain a presentable appearance, including ReStore appropriate attire

  • Ability to adhere to Habitats Code of Conduct policies and other policies

  • Dependable transportation to work

  • Habitat Charlotte-related tasks as requested by supervisor


  • Basic computer skills

  • Basic math or POS experience

  • Strong verbal and written communication skills

  • Management and Customer Service experience

  • Show initiative


Physical Requirements:

  • Ability to stand for extended periods of time

  • Ability to move merchandise throughout the store

  • Ability to perform repetitive movements over long periods of time

  • Ability to lift50lbs. unassisted, 70 lbs. with assistance

  • Ability to work flexible schedule, including evenings, Saturdays, and holidays

  • Ability to obtain Forklift Certification and operate a forklift on a regular basis

  • Ability to climb steps to Forklift cab


Internal Interactions: Habitat Staff


External Interactions:

  • Customers

  • Volunteers

  • Donors

  • Homeowners


Level of Authority:

  • Demonstrate training and leadership to volunteer groups

  • Require minimal supervision

  • Report to Backroom Supervisor


Estimated Time Commitment: 40+ hours/week


Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug-free workplace. A pre-employment drug screen and background check is required. 


Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C § 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material available upon request.