Medical Receptionist
Job Details
Entry
9 Advanced Oncology_M - New York, NY
Full-Time/Part-Time
Day
Admin - Clerical

Who We Are

Lead by highly successful physician executives with a mission to improve health care quality for underserved populations, Rendr Physicians is a primary care driven multi-specialty medical group serving approximately 100,000 patients through its 40 locations in Brooklyn, Manhattan and Queens.

 

Location: Various locations available across Brooklyn and Manhattan

 

Job Position:

Medical receptionists are responsible for providing a great first impression of Rendr Physicians by warmly welcoming patients to the practice and providing exceptional customer service throughout the visit.

 

Essential Functions:

  • Warmly greet and direct patients, vendors, and visitors as they enter the practice
  • Schedule new appointments and coordinate follow up appointments
  • Process insurance information to determine patient eligibility and collect copays accurately
  • Check-in patients upon arrival and assist with completion of paperwork when needed
  • Address questions specific to insurance benefits and coverage and escalate questions to Billing Team when appropriate
  • Check/prepare lab or imaging reports
  • Verify accuracy of patient information and make appropriate changes or updates in records
  • Conduct follow-up reminder calls to patients when needed
  • Answer phone calls and handle all inquiries in a prompt and professional manner
  • Help patients in distress by responding to emergencies
  • Handle sensitive and confidential patient data appropriately

 

Qualifications:

  • Bilingual in English and Chinese required
  • Excellent verbal, written, and interpersonal communication skills
  • Strong sense of accountability
  • Dedication to patient satisfaction and safety
  • Adaptability and flexibility able to work in different offices
  • Ability to work independently and in a team environment
  • Strong organizational skills with ability to manage competing priorities
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