Community Benefit Specialist
Job Details
Community Benefit Specialist

Intro/Program Description: The Stanley M. Isaacs Neighborhood Center (Isaacs Center) is a non-profit, multi-service organization focusing primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational.


Position Summary: Under the supervision of the Community Engagement Manager, the Community Benefit Specialist will be responsible for, but not limited to the following duties:


Schedule: 35 hours per week 


Goddard Riverside and Isaacs Center follow the CDC and NYS recommendations to prevent the spread of COVID-19, and are now requiring all new hires to be vaccinated against COVID-19 unless they have a qualified exemption. 



Roles, Responsibilities, and Essential Duties
  • Perform data entry to support the flow of data and statistics for internal reporting and contract requirements.
  • Help when needed on special projects
  • Conduct support and surveying calls to community members to assess need and share information
  • Track data associated with support calls
  • Support homebound older adults.
  • Provide support to aging services programming
  • Assist in all aspects of the distribution of nutritional food packages to eligible clients, including, but not limited to, stocking shelves, assisting with deliveries, and conducting intake and assessment.
  • Assist with packaging food items
  • Deliver pantry bags to community members as per the assigned route
  • Maintains accurate log of deliveries
  • Performs other duties as requested.
  • Able to work either Thanksgiving or Christmas Day

Qualifications/Educational Requirements

  • High School Diploma or HSE is preferred
  • Demonstrated sensitivity to the aging population.
  • Comfortable with making home deliveries
  • Good communication skills both listening and following directions
  • Be courteous to clients
  • Comfortable using technology, smartphones, email accounts

Computer Skills Needed

  • Proficient in Microsoft Word, Excel, Outlook and Publisher

Physical Requirements 

  • Able to lift up to 70 pounds regularly
  • Able to walk to walk for long periods of time while carrying 40 pounds
  • Able to work Indoor/Outdoor environment in various weather conditions

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.