Trust Administrator / Employee Benefits Coordinator
Job Details
Negotiable - , OK
Full Time
2 Year Degree

EOE M/F/Vets/Disability Affirmative Action Employer

JOB SUMMARY:  This position is responsible for various functions of the Wealth Management Department with a focus on retirement planning to include servicing and selling of Employee Benefits Plans to current and new clients.



  • Understand all types of retirement plans – including but not limited to IRAs, SIMPLE IRAs, SEP IRAs, 401(k) plans, 403(b) plans, 457 plans, Cash Balance Plans and Pension Plans
  • Also understand other employee benefits plans and services
  • Coordinate with BPAS concerning current plans
  • Coordinate client’s interaction with BPAS
  • Monitor performance of Employee Benefit Plans – to include employee participation rates, employee savings rates and overall performance of the retirement plan
  • Train employees of clients on why and how to save for retirement or other financial needs
  • Increase participation in current plans
  • Understand the loan features of retirement plans
  • Work with Investment Executive on retirement plans investments
  • Market our Employee Benefit plans to prospective customers – including coordination with BPAS on Marketing Material and Sale Presentations
  • Meet with current clients at least annually to see if any improvements need to be made to their current plan
  • Meet with prospective clients to obtain new plans
  • Assist with plan design for current and prospective clients
  • Assist plan participants with questions concerning their retirement accounts or other financial needs
  • Prepare monthly reports on current retirement plans
  • Prepare monthly reports on prospective employee benefit clients
  • Assist EB clients with any questions or concerns about their retirement plans
  • Assist Trust Department with other projects and duties
  • Must be able to meet attendance and punctuality standards
  • Effectively work and cooperate with supervisors, co-workers and customers
  • Follow the direction of supervisor



  • Perform other duties and projects as required by management


  • 1 to 2 years in office environment providing clerical/administrative skills preferred
  • On the job training will be provided
  • Accounting education and/or extensive experience preferred
  • Proficient computer, 10 key, and typing skills



  • Strong verbal and written communication skills
  • Ability to communicate effectively with a wide variety of plan participants – from blue collar workers to white collar workers all possessing different levels of education and knowledge of investments
  • Strong interpersonal skills: able to work well with a wide range of people
  • Strong organizational and time management skills
  • Demonstrate dependability through good attendance and adherence to timelines and schedules
  • Strong follow through on projects and deliverables
  • Strong analytical and problem-solving skills
  • Demonstrate resourcefulness and ability to take initiative in development and completion of projects
  • Strong sense of customer service
  • Strong proficiency in pc applications: Windows, MS Word, MS Excel, MS PowerPoint, Adobe and also the ability to learn job related software required
  • Must have the ability to compute basic math functions
  • Bookkeeping/accounting skills required to balance transactions
  • Must be able to meet strict deadlines
  • High degree of professionalism, customer service, sales, teamwork and confidentiality is required



This work is sedentary and requires the following physical activities:

  • Sitting for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity
  • Frequent lifting (up to 25 pounds of paper supplies or minor office equipment)
  • Driving to client locations and other sites as needed



  • Normal office environment


NOTE:  The above statements are intended to describe the general nature and level of work performed by an employee in this position.  These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.


EOE M/F/Vets/Disability Affirmative Action Employer