SUMMARY STATEMENT:
This position is responsible for the research and investigation of customer and transactional data, as well as reporting to applicable governmental agencies and law enforcement. Investigations involve the collection, analysis, and evaluation of information from various sources, the documentation of research findings, and the completion of reports as required by bank regulations.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Perform daily review and analysis of various reports, referrals, and escalations to effectively determine if fraud, money laundering, cyber-crime, identity theft, terrorist financing, human trafficking, or other types of suspicious activity are occurring.
- Conduct research utilizing various public and non-public sources and make final decisions based on research findings.
- Identify the information needed to clarify situations and make appropriate requests from third-party service providers and/or 314(b) participating institutions.
- Maintain a high level of sensitivity and confidentiality when compiling investigative information, and in interacting with internal and external resources.
- Collaborate with other team members to identify trends and make final determinations, share knowledge, and ensure consistency in investigative processes.
- Create and maintain case files for all investigated activity to fulfill recordkeeping requirements.
- Write qualitative summaries of each investigation.
- Recommend account closure, customer termination, and/or Suspicious Activity Report (SAR) filing as warranted, and ensure necessary actions are completed by all responsible parties.
- Prepare and file Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs) within required timeframes.
- Take appropriate action on all internal and external notifications and requests.
- Assist and provide support to others in the department during high volume monitoring periods or absences.
