SUMMARY:
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The Regional Soft Count Supervisor oversees all aspects of the Regional Soft Count Division of the Finance Department, such as gaming machines, handling table games, and ATM/kiosk drop and count, ensuring compliance with applicable laws, rules and regulations of the Gaming Commission, federal and state laws governing monetary transactions and policies, procedures and controls.
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ESSENTIAL DUTIES & RESPONSIBILITIES:
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Duties include, but are not limited to:
- The Regional Soft Count Supervisor coordinates and supervises the activities of all soft count employees on property.
- Maintains a thorough, working knowledge of laws, rules and regulations of the Gaming Commission, as well as property policies, procedures and controls.
- Ensures adequate staffing levels in the Regional Soft Count Division of the Finance Department, by interviewing, selecting, training, scheduling, evaluating, assisting with career development, promoting, disciplining and terminating employees, as needed.
- Ensures the integrity of all regional soft count transactions.
- Assists in counting money and reconciling gaming revenue.
- Prepares various reports, including stiff sheets, transfer sheets, reconciles all totals to the Master Summary and forwards all information to appropriate individual(s).
- Maintains all records, reports and other required paperwork in the Regional Soft Count Division of the Finance Department.
- Conducts the necessary research to effectively resolve Regional Soft Count disputes.
- Facilitates the flow of information throughout the property, by attending regularly scheduled departmental meetings.
- Held accountable, to a high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Promotes the following within the department and among all employees:
- Creates an atmosphere of fun for all casino guests.
- Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
- Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.
- Retains employees through involvement in employee training and development.
- Explains why we do things, in advance of doing them.
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