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Universal Assistant Branch Manager - Montesano Branch

Job Details

Montesano Branch - Montesano, WA
Full Time
High School
$23.08 - $26.45 Hourly



Join our team! 1st Security Bank team members deliver service that "WOWs" each other and our customers. We value relationships, teamwork, community, and professional growth in a safe, friendly, and progressive workplace. We celebrate diversity and support equality for all. If you share these core values and are committed to career excellence, let us help you reach your dreams!


If you are the type of individual that would enjoy working at one of the Puget Sound's Best Places to Work for 8 years in a row and focuses on providing an exceptional client experience, then 1st Security Bank is the place for you. 1st Security Bank was named a bronze medal winner in its class in the Puget Sound Business Journal's Best Workplaces contest in its first year nominated and is also consistently rated a 5-star Bank in Washington State by Bauer Financial, an independent bank rating firm.



Responsible for the delivery of high quality, efficient operations, sales and service to Bank customers in a variety of branches. Emphasis on cross-training, coaching and the professional development of branch management staff and personal bankers in multiple branch locations. Works with retail banking, retail development and the retail support group to best assist our branch employees.



  • Assists respective branches in areas of operations, compliance certifications and branch sales.

  • Provides leadership, training, and creates plans and tools for classes provided by the Retail Development Team

  • Ability to multitask and prioritize job responsibilities as required while maintaining organization.

  • Ensures excellent customers service skills are practices by all staff members.

  • Professional oral and written communication skills and follow-up when corresponding with employees and customers.

  • Assists with Retail Support by participating in the call queue for all retail staff, when available.

  • Requirement for frequent travel among branches in the Grays Harbor region (Elma and Montesano specifically) occasional travel to the other Grays Harbor locations as needed.

  • Meets weekly with the Branch Manager to discuss updates on new and continuing employee status.

  • From time-to-time, will work in Branch Management and Personal Banker roles to ensure adequate staffing at all Coast Branches for extended leaves and vacations.

  • Provides operational support by communicating, implementing, and monitoring compliance with bank policies and procedures.

  • Performs Personal Banker functions/duties, including opening new accounts.

  • Researches and takes charge of problem-solving customer issues or complaints that require a management- level decision.

  • Adheres to 1st Security Bank Core Values, policies, and procedures.

  • Supports management decisions and goals in a positive, professional manner and always represents the bank with an elevated level of integrity.

  • Performs other duties as assigned.



  • Full medical, dental, and vision coverage for individual or family plan.

  • Life insurance.

  • Long- and short-term disability insurance.

  • 401K matching program.

  • Paid sick and vacation time.



  • Relationship Driven - we strive to "WOW" (surprise, excite and delight) each other and our customers.

  • Ethical - fair, honest and act with integrity.

  • Lead by Example - maintain a positive attitude, show respect for others, and have some fun!

  • Accountable - we take our responsibilities seriously and we meet our commitments with urgency.

  • Team Player - dependable, enthusiastic contributor to team success and to the greater good of the bank.

  • Embrace Dreams - we encourage each other to reach for our dreams.

  • Diversity - we celebrate diversity and support equality for all.

  • Community Oriented - we actively support our communities and the Bank's CRA initiatives.

  • Open and Honest Communication - always professional, responsive, and timely.



  • High school diploma or equivalent and at least three years banking experience and/or experience within a financial institution, including one-year supervisory experience.

  • Ability to demonstrate compliance with all bank regulations that pertain to this position and must be able to keep up to date on regulation changes.

  • 2-3 years of retail banking assistant branch manager experience.

  • Knowledge of the Bank Secrecy Act and Anti-Money Laundering policies, procedures, and related programs.

  • Must be bondable.



To perform this job successfully, an individual should be proficient in Microsoft Office Products and other Database software.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • The employee will operate in a general office environment, using office equipment such as a phone and a computer. The employee must be able to bend and squat occasionally when accessing safety deposit boxes or storage.

  • Must be available for frequent travel.

  • The noise level in the work environment is usually quiet to moderate as compared to a private office with light foot traffic and office equipment. The employee must be able and willing and able to interact frequently with the general public.