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Job Details

Full Time, Hourly
$25.00 - $34.00 Hourly



A Brand Manager is someone who is passionate about organizing events, building a stronger & more diverse community at Sender One, and leading and empowering a team across multiple locations. A Brand Manager embodies the Sender One core values, is proactive, self-motivated, solution driven, and delivers outstanding customer experiences to guests, members, brand partners, sponsors and collaborators.


  • Manage, train, and develop a team Brand Supervisors.  Motivating, inspiring, and fostering their skill development while providing guidance and support.
  • Lead Brand Supervisor check-ins, monthly meetings, development plans, and dashboard metrics.      
  • Develop and maintain programs that align with our company’s core values and purpose, specifically expanding on our Sender One Cares program;
  • Connect, build, and maintain relationships with partners, vendors and non-profit organizations;
  • Oversee gym level community events & meetups by setting clear expectations and working closely with gym Brand Supervisors;
  • Plan, organize, and oversee large scale events from conception to event recap;
  • Track and monitor event success through attendance, budget, and survey responses; 
  • Maintain brand image & cohesion within the gyms, including ensuring promotional material and visual displays are up to date and well presented;
  • Implement strategy, editing and posting of the Sender One blog, utilizing contributing authors;
  • Implement strategy and execution of the Sender One social media account, as well as the gym social media accounts through the Brand Supervisors;
  • Support the marketing department in organizing company wide sales events.



  • Passionate about climbing and the climbing community;
  • Makes decisions in a timely manner; develops new and creative solutions;
  • Productive in an individual and collaborative environment while thinking independently and creatively.- Comfortable with bringing new, relevant ideas to the team;
  • Detail-oriented, exceptionally organized, and manages time and projects efficiently & effectively;
  • Motivated and goal-oriented;
  • Flexible and able to adapt to change;
  • Positive attitude and encouraging to peers;
  • Comfortable with working at a computer screen for a long duration of time;
  • Ability to streamline and improve processes while troubleshooting;
  • Ability to work in a fast-paced environment and functions at a high level in stressful situations;
  • Strong interpersonal and communication skills - written and verbally;
  • Receptive to feedback and respectful of others’ ideas;
  • Exercises self-awareness and empathy;
  • Lives and breathes our core values and purpose.

Industry Experience:

  • Excellent customer facing experience and skills;
  • Excellent copywriting skills with a relatable and friendly tone;
  • Strong knowledge of the climbing industry;
  • Proficiency in Google Suite – Gmail, Sheets, Docs, Drive, etc.;
  • Proficiency in Rock Gym Pro (RGP);
  • Understands key marketing and brand strategies;
  • Knowledge of up to date digital marketing trends;
  • Knowledge of social media platforms (Instagram, Facebook, YouTube, Tik Tok);
  • Knowledge of Canva and Wordpress;
  • Skills in photography and/or videography a plus;
  • Adobe Creative Cloud experience a plus.

Time Commitment:

  • Must be able to work 35 - 40 hours per work week
  • Must be able to attend a weekly marketing meeting each week;
  • Must be able to lead a weekly Brand Supervisor meeting each week;
  • Must be available some weekends and weekday evenings for outreach and events;
  • Must have reliable transportation and be willing to travel between gym locations.
  • Starting Compensation: $25 / Hour 

Key Performance Indicator(s):

  • Total Community Event Budget $
  • Total Community connections
  • Event NPS
  • Social Media followers