Operations Manager

SUMMARY

Under the general supervision from the President, the Operations Manager will primarily focus on driving performance. They will provide effective leadership to personnel. They will take action to help Agility Medical Group remain competitive in the Durable Medical Equipment (DME) market. They will be responsible to develop and achieve operational efficiency goals and manage initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Regular and punctual attendance at work is an essential job function of each position and is necessary to your individual effectiveness and that of your work group.  Regular and punctual attendance is required of all employees. 

1. Provide leadership to team members.
2. Investigate and implement new technological solutions for administrative operations.
3. Conduct ongoing analysis of technological processes in line with industry regulations.
4. Stay up to date with the latest technology and improvement strategies.
5. Supervise, train, mentor, and develop department managers and staff.
6. Identify, improve, and develop the skills of the team.
7. Develop capable, cross-functional team members.
8. Foster teamwork within the departments.
9. Plan and execute to achieve strategic objectives.
10. Manage inventory of equipment, supplies, and forms for the daily activities of the organization.
11. Ensure safety procedures are being followed.
12. Identify and eliminate problems within the organization.
13. Maintain shift schedules and the work of assigned staff.
14. Lead regularly scheduled meetings.
15. Plan and implement required leadership training within the organization.
16. Perform other related duties as required and assigned.

EDUCATION AND EXPERIENCE

• Bachelors Degree in Health Information Technology, Business Management or related field is preferred.
• Previous project management, managerial and supervisory experience required
• Experience implementing relevant industry technology solutions required.
• Advanced knowledge of business management software (BI tools, Salesforce, Brightree)
• Proficient skills with the Microsoft Office suite (Word, Excel, Outlook, Teams) required.
• Strong analytical and troubleshooting skills.
• Ability to identify cost-saving measures and improvement strategies.
• Must be self-motivated and personable.
• Skilled at prioritizing work, according to the needs of the organization.
• A valid U.S. drivers license and current automobile insurance is required.
• Must not be excluded and maintain non-exclusion from working with government programs per OIG list.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Regularly required to stand, walk, talk, see and hear; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; office deskwork regularly requiring sitting, typing, talking, using phone, computer, printer/fax, frequently required to move, stoop, kneel, crouch or crawl.
• Must be able to lift and move objects up to 50lbs.
• May be required to drive within the city and surrounding area(s) periodically.
• May be working and driving in adverse weather conditions.
• Working in an office, warehouse, medical clinic and hospital environment.

BENEFITS:

• Medical, Dental and Vision
• Life Insurance, Voluntary Life and Disability Insurance
• Flexible Spending Account
• 401(k) with company matching 
• Paid Time Off
• Paid Holidays
• AAA Membership
• Telemedicine Clinic and Onsite Medical Clinic Access