Glacial Ridge Health System is seeking a Medical Receptionist for excellent customer service. The duties are based on variations in demand resulting from employee time off, illness, or work volumes. This position will work at Campus Reception, ER/Outreach Reception, Therapy, and Medical Necessity Reception as needed. This position is part-time and will flex between day hours and occasional evening hours, plus weekend/holiday rotation.
Duties & Responsibilities
- Receive and route incoming phone calls to the facility.
- Check-in patients, and verify and update necessary demographic information.
- Verify patient insurance eligibility and benefit coverage.
- Back up for evening ER reception (approximately 2 evening shifts per month).
- Back up for Medical Necessity reception.
- Assist other team members as needed.
- Working ER Weekend/Holiday rotation as assigned (approximately 2 evening shifts per month).
- Create a positive first impression for customers and visitors.
- Other duties as assigned by the Business Office Manager or CFO.