Director of Information Technology
Job Details
Management
Corporate HeadQuarters - Washington, DC
Full Time
4 Year Degree
$113,400.00 - $130,000.00 Salary/year
Day
Position Overview

The Director of Information Technology is responsible for the overall IT strategy for Equal Justice Works. The IT Director will organize and manage the activities and the staff involved in the design, development, and operation of EJW’s technology environment, including network infrastructure, software applications, web, and ensures that staff has the technology tools to perform their responsibilities.

KEY DUTIES AND RESPONSIBILITIES

  • Implement EJW’s information technology strategic plan and budget.
  • Responsible for overall design, implementation, and maintenance of a secure, reliable network infrastructure.
  • Determine and enforce technology standards related to hardware, desktop configuration and management, and user productivity tools.
  • Design an enterprise application integration strategy for integrating core business applications as needed.
  • Oversight responsibilities for implementing new technologies or upgrades to existing systems.
  • Review departmental requests for technology and make recommendations, as appropriate.
  • Evaluate technology and make recommendations to ensure compatibility and effectiveness.
  • Coordinate work and manage IT vendor relationships.
  • Develop and communicate processes and policies for the development and maintenance of the EJW information systems.
  • Participate in long-range and strategic planning with senior management.
  • Oversee the IT help desk function to provide quality and timely support to staff for all hardware and software requirements.
  • Ensure the continual functioning of mission-critical operations and quality standards in all IT areas.
  • Maintaining and testing disaster recovery plans.
  • Provide day-to-day supervision, conduct performance appraisals, and delegate work assignments for the IT team.
Qualifications

REQUIRED SKILLS

  • Experience managing administration of mission critical systems e.g., CRM, Grant Management System, Azure, OneDrive, SharePoint
  • Business analyst experience developing detailed business & functional requirements, conducting user acceptance testing and end user training.
  • Demonstrated experience developing requirements for core business application project as well as implementation.
  • Advanced proficiency in application software and relational database technology, including integration between systems.
  • Excellent problem solving, documentation, communication, and project management skills.
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, manage laterally and upwards, and attend to detail.
  • Proactive, positive attitude, teamwork and service orientation.
  • Strong verbal and written communication skills, with ability to communicate effectively at all levels of the organization.
  • Creative and analytical thinker with strong problem-solving skills. Ability to critically evaluate information gathered from multiple sources; help reconcile conflicts and distinguish request from true needs; deconstruct high-level information into details and reconstruct low-level information to a general understanding.
  • Ability to assess and convey the impact of new technology requirements and all upstream and downstream applications, systems and processes.
  • Ability to set and manage priorities judiciously.
  • Excellent interpersonal skills.
  • Exceptionally self-motivated and self-directed.
  • Ability to motivate in a team-oriented, collaborative environment.

REQUIRED EXPERIENCE

  • Bachelor’s degree in IT-related field.
  • Minimum of 7 years of experience in computer network and application management.

 

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