Sales Coordinator
Job Details
Experienced
National Recreation Systems - Fort Wayne, IN
Full Time
Associate Degree
None
Day shift
Description

The Sales Coordinator is responsible for entering orders/data, managing customer service issues, quoting standard products, and supporting dealer sales.

 

Essential Duties and Responsibilities

 

Promotes the Company’s mission and values-based culture through the following:

 

  • Order & Data Entry
    • Perform order entry
    • Maintain supporting order and quote data
    • Dealer sales quotes on standard product line
    • Complete quoting for orders and shipping
    • Complete and distribute daily order/quote report
  • Customer Service
    • Assist Inside Sales team with customer service claims
    • Work with customers and sales team to resolve issues
    • Collaborate with Production Team to resolve issues
    • Follow up with claims to check on the status and relay messages onto the appropriate individual(s)
  • Administrative Tasks
    • Manages main phone line and transfers calls
    • Maintain updated records
    • Prepare and mail bid books and other materials
  • Additional responsibilities and duties as required to support the team when requested

 

Competencies 

 

        Analytical Decision-Making

        Communication

        Learning & Development

        Planning & Organizing

        Professionalism & Integrity

        Financial Management

         Risk-Taking/Creative Thinking

        Teamwork & Relationship-Building

        Results Orientation

        EEO Accountability

       Managing Other

 

Qualifications

Education and/or Experience

  • Associates Degree, preferred
  • At least 2 years of office experience/data entry/customer service

Travel

None

 

Language Skills

Must have the ability to write routine reports and correspondence, as well as be able to speak effectively before groups of customers or employees of the organization.

 

Reasoning Ability

Must have the ability to define problems, collect data, establish facts, and draw valid conclusions.

 

Computer Skills

Demonstrated proficiency with MS Excel, Word, PowerPoint, Outlook, and CRM.

 

Other Requirements/Skills

  • Excellent keyboarding and data entry skills
  • Experience using customer relations management (CRM) software, preferred
  • Excellent organizational skills, superb accuracy, and attention to detail
  • Strong verbal and written communication and interpersonal skills
  • Ability to multi-task, prioritize and manage time effectively
  • Knowledge of office equipment including printers, scanners, multiple line phones, mail machines and binding machines
  • Strong math skills and problem solving
  • Cheerful, can-do attitude

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee will frequently walk and sit; use hands and fingers, handle or feel; reach with hands and arms and talk or listen. The employee will occasionally lift and/or move up to 25 pounds.                                                                               

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet, except in the manufacturing environment where PPE may be required.

PlayCore is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

 

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