The Food and Beverage Manager is responsible for the overall front of the house management of the Food and Beverage department. The Food and Beverage Manager will lead by example with an emphasis on Rolling Hills Casino Resort amenities and providing outstanding customer service and quality products to ensure the success of Rolling Hills Casino Resort.
Essential Duties and Responsibilities include the following:
- Knowledge of business and management principals involved in strategic planning, resources allocation, leadership techniques, production methods and coordination of people and resources.
- Develop budgets, reviews financial transactions and monitors budget to ensure efficient operation, and to ensure expenditures stay within budget limitations for casino food and beverage operations.
- Continually reviews kitchen operations for improvements in the production area.
- Establish food and beverage costs and monitors purchases of supplies and equipment.
- Supervises the creation and development of menus, related activities for the restaurant, buffet and internal casino food and beverage service.
- Maintains a working knowledge of laws, legal codes and government regulations regarding the food service industry, local liquor laws, health and safety standard and employee on the job injury reporting requirements.
- Supervises central casino kitchen operations.
- Establish procurement procedures and standards.
- Assists in marketing and promotions for food service areas.
- Monitor staffing levels for each food and beverage division.
- Responsible for hiring, interviewing, training employees and performance evaluations.
- Planning, assigning and directing work.
- Monitor and ensure customer satisfaction of food, service and atmosphere.
- Establish and review basic sanitation practices, HACCP standards and procedures in all casino food preparation areas.
- Gives instructions to cooking personnel in fine points of cooking.
- Knowledge of basic inventory control systems and general accounting standards.
- Familiar with computer based POS systems in a DOS or Windows based environment.
- Follow established company and departmental standards for personal appearance and behavior.
- Other duties as assigned.
- Minimum 21 years of age
- Slip resistant shoes
Manages Assistant Food and Beverage Manager, front of the house managers, supervisors, and line employees. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Education and/or Experience
Culinary Arts degree from a 2 year college or technical school and CEC Certification or Bachelor's degree (B. A.) from four-year college or university or seven years casino management level experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations
Gaming license issued by the Paskenta Gaming Commission. TipS certification as trained at Rolling Hills Casino. Food handler's permit from a relevant government agency. Must obtain Title 31 certification as trained by Rolling Hills Casino.
The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand, walk, sit, and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, fumes or tobacco smoke, toxic or caustic chemicals, extreme cold, extreme heat, and risk of radiation. The noise level in the work environment is usually moderate.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.