CULTURE AND ENGAGEMENT MANAGER

The Culture and Engagement Manager partners with managers and leaders across the organization to align Habitat’s culture with its strong brand to optimize the employee experience, making Habitat a “great place to work”. Modeling our core values to lead with service, respect all people, build community, and deliver results, the person in this role is responsible for developing and implementing strategies to increase engagement across the employment life cycle. The Culture and Engagement Manager is responsible for creating an exceptional employee experience across the employee lifecycle by focusing on excellent service, progressive practice, and collaborative relationships with others. The leader in this role brings a lens of diversity, equity, and inclusion to their practice to continually foster an inclusive and equitable workplace culture. This is an in-person role at the Renton office, five days a week.

Essential Functions

• Partner with managers and leaders to develop and implement strategies to build a dynamic and scalable people and culture infrastructure.

• Partner with managers to optimize the performance development process, including design, training, execution, and continuous improvement of the process.

• Coach managers to build solid, effective employee relationships from onboarding to off-boarding through guidance, support, and ongoing training & development.

• Provide training to managers and other employees on topics such as conflict management, team building, and coaching skills.

• Partner with managers and leaders to improve communication, build trust, and engage in productive conflict.

• Partner with managers and leaders to develop career pathways.

• Design progressive reward, recognition, celebration, and appreciation programs to optimize employee engagement and performance.

• Design workplace holistic wellness programs.

• Manage and continually enhance culture practices by leveraging technology and data, including artificial intelligence (AI).

• Collaborate with organizational leaders to support, advance, and evaluate Habitat’s commitment to diversity, equity, and inclusion in all people and culture practices.

• Collect data through surveys, interviews, and focus groups to measure engagement throughout the employee lifecycle and partner with managers to create action plans based on findings.

• Manage third-party partnerships for leadership development and manager training.

• Build and maintain strong, trusted relationships with all levels of staff. Provide counsel, advice, and support in resolving issues and other sensitive matters.

• Partner with CPCO regarding complex people and culture issues.

Supervisory Responsibilities

There may be supervisory responsibilities with this position.

Pay

For the selected candidate who meets the minimum requirements for the role and has 0-2 years of experience serving in this role and/or at this level, pay for this position is $68,078 to $70,000 yearly, with the potential to go to $76,586 with time and demonstrated success in the role.

For the selected candidate who exceeds the minimum requirements for the role and has 2-4 years of experience serving in this role and/or at this level, pay for this position is $76,586 to $80,000 yearly, with the potential to go to $85,093 with time and demonstrated success in the role.

Benefits

Benefits package to include generous vacation/sick leave, medical/dental/vision insurance, short/long term disability, life insurance, and retirement account with employer matching and professional development program.

Habitat for Humanity of Seattle-King & Kittitas Counties is firmly committed to a policy of equal employment opportunity (EEO) and will provide such opportunities to all qualified persons without regard to sex, race, age, color, religion, mental or physical disability, national origin, sexual orientation, gender identity and expression, and/or military status, or any other characteristic protected by law.

Statement of Commitment on Diversity, Equity, and Inclusion

At Habitat for Humanity Seattle-King & Kittitas Counties, we build hope for all by tearing down barriers to affordable housing.  Our commitment to diversity, equity and inclusion is unwavering.

We have a deep love of humanity and embrace all our differences including race, religion, background or identity.

We act to remove systemic barriers to sustainable, affordable homeownership through advocacy and equity by providing education on housing issues and inequities for public policy makers and eliminating systemic inequities in our policies and practices. We empower our homeowners through education.

We bring people together, leveraging our differences to achieve our mission in our workplaces, building sites, stores, and in our homes.

We build communities where everyone feels a sense of belonging.  Our support does not stop when a homeowner receives their keys.

We provide hope by eliminating disparities in home ownership

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

Minimum Education and Experience

• Bachelor’s Degree in Human Resources, Business Administration, Communications or related field or equivalent combination of education and relevant work experience.
• Minimum three (3) years increasingly responsible people and/or culture experience.
• Proficient and experienced with Microsoft Office applications, particularly Outlook, Word and PowerPoint
• Empathetic, inclusive, collaborative leader and coach, strategic thinker, and effective communicator.
• Facilitates, mediates, and presents information as needed.
• Simultaneously leads multiple projects or programs, which involves work prioritization, planning, and coordination across teams.
• Listens effectively, learns quickly, and leads adaptively to address issues as they arise.
• Leads and manages others through partnership, collaboration, and influence.
• Demonstrates focus, agility, and creativity in navigating organizational changes.
• Self-motivated, resourceful, curious, tenacious, and creative with exceptional problem-solving ability.
• Growth mindset to facilitate learning and growth of self and others.
• Works in(ter)dependently, self-organizes, meets deadlines, and multi-tasks with a high degree of reliability, accuracy, and efficiency.

• Exercises discretion, maintains confidentiality, demonstrates good judgment, builds trust, and works collaboratively with others as both leader and team member.
• Prioritizes work to optimize efficiency and responsiveness.

• Experience working in a nonprofit environment is desired.

Language Skills: Ability to read, analyze, and interpret common business documents, financial reports, and legal documents. Ability to respond to common inquiries or complaints from managers, employees, and external parties. Ability to effectively present information to top management, the public and/or board of directors.

Math Skills: Ability to apply concepts of basic algebra and geometry.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills: Strong computer skills, including spreadsheets, word processing, presentations, and email. Proficiency with computer usage, especially Microsoft Word, Excel, Outlook, and PowerPoint.

Certificates, Licenses and Registrations

• Must be at least 18 and have a valid driver’s license with a good driving record..

Physical Demands and Work Environment

The physical demands and work environment described below represent the activities and surroundings of the position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.                

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. 
• The employee is required to talk and must be able to read. 
• The employee is occasionally required to reach with hands and arms. 
• Specific vision abilities required by this job include close vision and ability to adjust focus. 
• Extensive keyboarding is required.
• Sit/work at a computer laptop for extended periods of time.

• Able to lift at least 20lbs

• Sit/work at a computer for extended periods of time