Program Supervisor - Unaccompanied Immigrant Youth
Job Details
Management
Full Time
Graduate Degree
$70,000.00 - $75,000.00 Salary/year
Any
Nonprofit - Social Services
Description

La Familia has a 40 year history of providing high-quality mental health and community support services in the San Francisco Bay Area. The agency started as part of a grassroots movement and our ties to the community remain deep and passionate. La Familia is committed to building a vibrant and multicultural agency to provide services that meet the needs of the individuals and families in our community. Our current work includes:

 

- Outpatient Behavioral Health Services
- Services for Individuals with Developmental Disabilities
- Community Outreach Services
- Education and Employment Services
- Substance Use Wellness and Recovery
- Leadership to Community Coalitions to Advance Equity Initiatives
- Reentry Services

 

We are currently seeking an enthusiastic and experienced Supervisor to join the Unaccompanied Immigrant Youth Care Team (UIY). This position reports to the Director of School Based Services.

 

POSITION OVERVIEW:

 

We have an exciting Full Time opportunity for a well-qualified Clinical Program Supervisor working in the Unaccompanied Immigrant Youth Care Team (UIY). This program provides prevention and early intervention services to the unaccompanied immigrant youth in Alameda County from a school-based model - including the cities of Oakland and Hayward. La Familia utilizes linguistically appropriate (Spanish) and culturally sensitive mental health services for this program, specializing in trauma focused and family oriented treatment. The UIY Supervisor holds responsibility for managing a team of four (4) therapists, two (2) case managers, and one (1) administrative staff member.

 

INTENT:

 

  • Provide clinical and administrative supervision and oversight to the Unaccompanied Immigrant Youth (UIY) Program and all its staff members.
  • The UIY program aims to increase access to culturally relevant, strength-based Outreach, Education and Early Intervention services for UIY in Alameda County in order to build the resiliency, knowledge and practical skills that can contribute to the prevention of mental and behavioral health disorders due to severe violence in their countries of origin. Although the majority of UIY come from Central America, this program can serve UIY from any country.
  • Build the capacity of organizations which can provide culturally-responsive services, to the UIY population and integrate culturally relevant wellness strategies into their services and/or identify mental and behavioral health disorders amongst those they serve and provide linkages to appropriate services.

 

 

ESSENTIAL JOB FUNCTIONS:

  • Staff Management and Supervision
    • UIY Supervisor will provide clinical and administrative supervision to all staff in this program.
      • Staffing includes: four therapists, two case managers, and one part-time data administrator.
      • Supervision expectations include once-weekly individual supervision for all staff members as well as once-weekly group supervision, which includes all staff members.
    • Sets and monitors staff performance regularly based on expectations set by program contracts.
    • Provides clinical consultation and support to all UIY team members in a timely and ethically responsible manner.
    • Responsible for recruitment processes for vacant positions including: using network connections to identify appropriate entities for staff recruitment, develop and update job descriptions and interview questions, make final staff selections and completes onboarding/orientation of new staff.
    • Utilize established ethical practices related to the provision of clinical and administrative supervision up to and including the verification of hours accrual by staff members currently working towards licensure.
  • Program Management and Standards
    • Develop, maintain, update, and distribute UIY Program Manual and Staff Orientation materials.
    • Develop, edit, and implement training processes and materials for all staff.
    • UIY Supervisor will also work closely with the UIY Senior Clinical Case Manager (SCCM) – employed by the Center for Healthy Schools and Communities, a partner and funder of the UIY program - who leads and coordinates the work of the UIY Care Team.
    • Provide trainings to staff members as appropriate and coordinate the overall work of the team.
  • Contract Management
    • Review and understand all elements of program contract on a regular basis (no less than annually), including: performance expectations, staffing levels, reporting, regulatory bodies, policy requirements, program meeting.
    • Collaborate with Director of School Based Services regarding managing the program budget.
    • Serve as a liaison with funders on programmatic and operations issues when necessary. Communicate effectively, proactively, and professionally with funder representatives at all levels.
    • Coordinates and manages collection of data and reporting per contract and funding requirements.
Qualifications

QUALIFICATIONS:

  • Master’s or Doctoral degree in social work, psychology or related field, and licensure with the California Board of Behavioral Sciences or Board of Psychology for no less than 2 years plus receipt of at least 6 hours of continuing education units pertaining to supervision..
  • At least 2 years of experience providing mental health services, consultation, and psycho-education training to the Latino community.
  • Experience providing clinical supervision strongly preferred.
  • Knowledge of schools and experience working with a variety of systems located in the learning environment preferred. 
  • Bilingual Spanish/English strongly preferred, bicultural preferred.
  • Committed to addressing issues of stigma and discrimination related to unaccompanied children and their social, environmental, immigration status, and caregiver issues.
  • Strong consultation, communication, and organizational skills required.
  • Excellent interpersonal skills, verbal and written communication skills, and computer skills essential.
  • Experience managing field-based staff preferred.
  • Ability to work as part of a team and the capacity to be flexible, as needs and special events arise.
  • Knowledge of, and respect for, a variety of distinct Latino communities in Alameda County.
  • Valid California Driver’s License and proof of insurance.
  • Proficiency in Microsoft Office (e.g. Word, Excel, PowerPoint) and program related software, knowledge of Google Drive and associated products (e.g., Docs, Sheets), and Slack communications platform.
  • Ability to pass background clearance and clear TB Test. 

 

 

OTHER REQUIREMENTS

 

  • Assumes responsibility for doing assigned work and for meeting deadlines.  Completes assigned work on or before deadlines in accordance with directives, policies, standards and proscribed procedures. 
  • Demonstrates an awareness of and sensitivity to clients including cultural and ethical beliefs. and implements care in a thorough, skillful, consistent and continuous manner.
  • Knowledge of community resources for client referrals.
  • Attends work regularly and adheres to policies and procedures regarding absences and tardiness.  Provides adequate notice to supervisor and management with respect to vacation time and time-off requests.
  • Demonstrates knowledge of legal issues including client confidentiality and risk management in all aspects of client care and department functioning.
  • Performs other duties as necessary.

 

TEAM COMMITMENT:

  • Viewed by others to be an effective team member who is flexible, cooperative, and willing to assist others; and acts as a resource to team members and clients where appropriate.
  • Handles difficult or conflict situations constructively and seeks appropriate assistance.
  • Takes accountability for own actions and accepts constructive criticism.
  • Attends all mandatory meetings and staff meetings as required, and actively participates in other departmental professional development including providing training and consultation.
  • Participates in the assessment of current and future department learning needs and assist in the development of learning plans.
  • Observes and keeps self-informed of activities in the department and makes recommendations for change.
  • Develops and maintains cooperative and courteous relationships with fellow employees, supervisor, managers in other departments, senior management and executive staff, and community stakeholders.
  • Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the agency. 

 

OTHER COMPENSATION:

  • Full-time, Exempt Position, Non-Union
  • Excellent benefits package including medical/dental/vision benefits, vacation, sick, and holiday leave.
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