Individual Giving Officer

PURPOSE: To develop Individual Giving strategies and provide professional management of individual donors, primarily focusing on patrons giving between $3,000 and $25,000.

ESSENTIAL JOB FUNCTIONS:

• Manages a portfolio of and builds relationships with individual donors giving from $3,000 - $25,000 annually with the purpose of upgrading donors to higher levels.
• Works with all areas of Development to support multiple special campaigns, including multi-year strategies for annual gifts, signature projects, legacy giving, and endowment needs.
• Provides a high level of donor cultivation, solicitation and stewardship.
• Partners with staff, volunteer leadership and appropriate resources as needed to meet department objectives.
• Actively participates in the moves management practice.
• Meets ambitious portfolio revenue goals.

SECONDARY FUNCTIONS:

• Works with all areas of Development to support initiatives to identify new prospects for Medallion Society, designated giving and legacy giving.
• Helps manage flow of donors through subscription renewal process.
• Hosts donors at various events and functions.
• Maintains accurate and up-to-date records of donor contacts and ongoing communications with current and potential donors.
• Partners with all areas of Development to facilitate events and cultivation opportunities.
• Provides stewardship and benefits; ensures donors are recognized and acknowledged properly.
• Performs other job-related duties as assigned.

EDUCATION:

• Bachelors degree from an accredited college or university (preferred) or equivalent work experience.

EXPERIENCE:

• Minimum three (3) years experience in nonprofit development, sales or customer service.

PREREQUISITE SKILLS & REQUIREMENTS:

• Knowledge of principles and practices of fundraising and ticketing and patron services.
• Knowledge of performing arts and/or the operatic art form preferred.
• Proven success in managing portfolios of 75 to 150 patrons and demonstrated achievement in providing superior service and producing excellent financial results from patrons.
• Proficient with Microsoft Office products and database navigation.
• Tessitura revenue management system experience highly preferred.
• Proven track record of identifying, cultivating and soliciting gifts from donors.
• Exemplary diplomacy, problem-solving and teamwork skills.
• Must be able to set priorities; coordinate multiple projects simultaneously, meet firm deadlines.
• Ability to communicate effectively both orally and in writing and convey complicated procedures clearly and succinctly.
• Establish working relationships and interact effectively with a wide range of people internally and externally.
• Ability to work effectively with volunteer leadership and senior staff, involving them, as appropriate, in the cultivation and solicitation process for individual donors.
• Ability to take initiative and work independently.
• Must maintain a high level of confidentiality.
• Capacity to attend evening and weekend Opera events in the Bay area.
• Must perform the functions of the position in a safe manner.

Full-time administrative employees participate in the following:

• Company medical, dental, vision, life, and LTD plans (employees become eligible for these benefits on the first of the month following 30 days of employment)
• Sick Time and Vacation Time
• Voluntary tax-free flexible spending accounts, including membership in an administrative 401(a) plan after one year of service and immediate participation in a voluntary 403(b) savings plan
• Fitness SF Membership

To be considered for this opportunity, please ensure that you submit a complete application package, including your updated resume and cover letter. Incomplete applications may not be reviewed. To apply, please visit our website at sfopera.com/about/employment and follow the application instructions provided.