Core Competencies:
- Working understanding of Harm Reduction and Housing First principles within a Trauma Informed framework.
- Able to organize, prioritize multiple projects and meet deadlines in a time-sensitive environment.
- Detail oriented with a high level of accuracy.
- Demonstrated flexibility and adaptability.
- Possess an understanding of professional boundaries.
- Demonstrated skills and working knowledge of Microsoft Office suite of applications, including Excel, Access, and Word.
- Experience working in electronic case noting within a database and electronic document collection and storage.
- Ability to communicate clearly and professionally in both verbal and written form.
- Professional phone skills
- Proven ability to work independently and in a collaborative team environment.
- Ability to respond quickly to change.
- Ability to develop good working relationships with internal and external providers and partner agencies.
- Demonstrated ability to work effectively under stressful conditions, exercising crisis management and de-escalation skills.
Education and Experience:
- Bachelor’s degree in a social services field or equivalent experience preferred.
- Two years of experience in direct social service or advocacy work, including assessing client needs and/or determining client benefit eligibility.
- Two years of proven experience and an understanding of the difficulties that come from working with marginalized populations that brings their experience that can include chronic homelessness, past or current substance use/abuse and ongoing mental health instability.
Work Environment:
- Standard office environment based out of Seattle’s Capitol Hill area. This position is primarily located in a leased apartment building with some participants being served in scattered sites throughout the King County Region. All PHSS Case Manager positions require staff to be available to meet clients in the office setting or within their homes (as required by specific programs) and fieldwork. This position will participate in an ongoing on-call rotation.
- All staff are currently required to provide proof of full COVID-19 vaccination prior to hiring. The use of personal protective equipment to prevent exposure to COVID-19 may be required in the future should exposure warrant it.
_____________________________________________________________________________________
About Lifelong:
Lifelong is a community health organization committed to removing barriers to health with relentless compassion so that no one faces illness and injustice alone.
We lead with heart. Our respect for people drives our mission. For 40 years, Lifelong has fought health inequities so that everyone can have the opportunity to thrive. Our comprehensive services include food and nutrition, healthcare navigation, aging and disability support, and connection to housing and other vital resources.
We are looking for passionate, dedicated people to join our talented team and make real, meaningful changes in the daily lives of those living with chronic and life-threatening illnesses in their community. Lifelong offers exceptional benefits, including paid time off, medical and dental coverage in addition to a balanced work-life integration.
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Lifelong, we are dedicated to building a diverse, equitable, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
EEO Statement:
Lifelong is committed to creating an accessible, supportive environment and experience that recognizes diversity and cultural competence as integral components of what we do.
We are an Equal Employment Opportunity Employer and as such, we do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
_____________________________________________________________________________________
DISCLAIMER: INTENT AND FUNCTION OF JOB DESCRIPTIONS
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are an integral part of a compensation system, effective performance review system, related promotion, transfer, layoff, etc. decisions.
All descriptions have been reviewed to illustrate the job functions and basic duties, in addition to peripheral tasks or that could generally be considered as other duties as assigned.
In no instance, however, should the duties, responsibilities and requirements be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the positions.