Founded in 2011 and headquartered in Belding, Michigan, Flat River Group, LLC is a leading end-to-end ecommerce partner that works with vendors to take their businesses to the next level by accelerating ecommerce sales growth. We sell a variety of product categories as a 1st Party Seller, including toys, games, pet, sports & outdoor, home and patio, lawn & garden. Flat River Group has experienced incredible growth over the last 12 years, and we now have five US-based distribution facilities.
Flat River Group is seeking an accomplished and results-driven Operations Manager to oversee and optimize various tasks and processes within our distribution center. Reporting to the Distribution Center Manager, this position plays a key role in leading and supervising teams within the distribution center, ensuring seamless warehouse operations. The ideal candidate will possess exceptional multitasking abilities, strong communication skills, servant leadership qualities, and a proactive approach to mastering Flat River Group's processes and procedures. Join our team and be part of a fast-paced and innovative ecommerce company that values its employees and fosters a collaborative, supportive work environment.
Responsibilities and Duties:
- Operational Leadership: Provide strategic direction and leadership to teams engaged in order fulfillment, inventory management, receiving, and shipping, ensuring the overall efficiency and effectiveness of warehouse operations.
- Order Fulfillment: Oversee and optimize the accurate picking, packing, and shipping of customer orders, ensuring products are properly labeled and securely packaged for safe delivery.
- Inventory Management: Collaborate closely with inventory control teams to optimize stock levels, conduct regular cycle counts, and maintain precise inventory records.
- Warehouse Safety and Compliance: Ensure strict adherence to safety protocols, quality control guidelines, and company policies to establish a secure and compliant working environment.
- Process Optimization: Lead cross-functional teams to identify opportunities for process improvement and implement solutions that increase efficiency and reduce operational costs.
- Team Development: Mentor, coach, and support team members to enhance their skills and performance, fostering a culture of continuous improvement and professional growth.
- Leading Shift Startup Meetings: Conduct daily shift startup meetings, ensuring clear communication of priorities, objectives, and safety measures for the day's operations.
- Managing Daily Activities and Workflow: Coordinate and oversee the daily activities and workflow throughout the Distribution Center, ensuring smooth and efficient operations.
- Equipment Maintenance: Oversee regular inspection and reporting of any issues with warehouse equipment, such as forklifts, pallet jacks, and scanners, ensuring they are well-maintained and safe to operate.
- Collaborative Teamwork: Oversee department supervisors to support interdepartmental initiatives and contribute to cross-functional projects aimed at optimizing warehouse operations.
- Communication and Reporting: Effectively communicate with internal teams, providing regular updates on warehouse performance and promptly addressing any issues or concerns with the Distribution Center Manager or operations team.
- Continuous Learning: Stay abreast of industry trends, best practices, and technological advancements, integrating new knowledge into daily operations to drive continuous improvement.
- Cross-Functional Exposure: Possess a comprehensive understanding of the functions of all other departments, collaborating to streamline workflows and promote a cohesive working environment.
- One Team: Demonstrate servant leadership by fostering a team-oriented mindset, encouraging colleagues to support each other and assist with related duties outside of their primary department when necessary.
Flat River Group Offers You…
- Competitive compensation package (salary commensurate with experience).
- Comprehensive benefit package including medical, dental and vision plans upon hire with flex/health spending account options.
- Company-paid group life insurance policy.
- Company-paid short-term disability insurance.
- Generous paid maternity leave.
- Unlimited paid time off.
- Paid holidays.
- 401(k) with Company match, immediately vested upon hire.
- A challenging yet rewarding career with opportunities for growth within the organization.