Director of Individual and Leadership Giving

PURPOSE: To develop, plan, manage and execute San Francisco Opera’s Individual and Leadership fundraising programs for individuals who give or potentially give $3,000 - $250,000 or more annually.

ESSENTIAL JOB FUNCTIONS:

• Develops and successfully executes strategies to ensure short- and long-term goals for the giving officer area in support of the strategic mission, vision and values of the Opera.
• Develops and executes strategies to prospect, identify, cultivate, solicit and steward individual donors and prospects primarily in the $3,000 to $250,000+ range.
• Partner with Director of Development to support and implement a metrics-driven approach to major-gift fundraising, including development and monitoring of systems and procedures for annual and multi-year goal setting, prospecting, and moves management.
• Oversees revenue and expense budgets for the Individual and Leadership Giving area, including creation, monitoring and analysis.
• Manages a high-functioning team of Giving Officers.
• Recommends and oversees professional development and training for Giving Officer team, to support successful execution of development strategies and metrics.
• Serves as principal contact for a portfolio of high-level donors and prospects.
• In collaboration with the Director of Development, manages Development Committees and working groups as assigned, including establishing and tracking annual engagement goals for members.
• Partners with Board members and other volunteers on board committees and other strategic fundraising and audience development efforts to support Company short- and long-term goals.
• Works closely with all areas of Development to support individual and leadership giving campaigns, which includes multi-year strategies for annual, individual and leadership gifts, legacy gifts, signature projects and endowment needs

SECONDARY FUNCTIONS:

• Works to secure the community involvement and support necessary to assure the future of San Francisco Opera.
• In collaboration with the Director of Development, designs and oversees annual travel opportunities for donors.
• Ensures maximum optimization of staff, volunteer and material resources within departmental division.
• Maintains accurate and up-to-date records of donor contacts and ongoing communications with current and potential donors.
• Plans and oversees implementation of various fundraising events initiatives throughout the calendar year.
• Hosts giving prospects and donors at various events and functions, working evenings and weekends as assigned and required.
• Perform other job-related duties as assigned.

EDUCATION:

• Bachelors degree from an accredited college (preferred) or equivalent work experience.

EXPERIENCE:

• Minimum eight to ten (8-10) years experience in development or customer service field, with proven success in face-to-face solicitation of major donors with an outstanding record in closing major gifts.

PREREQUISITE SKILLS & REQUIREMENTS:

• Knowledge of principles and practices of fundraising.
• Knowledge of performing arts and/or the operatic art form is desired but not required.
• Proven success in managing portfolios of 100+ patrons and demonstrated achievement in providing superior service and producing excellent financial results from patrons.
• Proven success in managing, motivating and empowering staff.
• Proven track record in identifying, cultivating and soliciting major gifts from donors.
• Proficiency in Microsoft Office and database navigation; Tessitura revenue management system experience highly preferred.
• Exemplary diplomacy, problem-solving and teamwork skills.
• Must be able to independently set priorities; coordinate multiple projects simultaneously; meet firm deadlines.
• Outstanding communication skills, both oral and in written; ability to convey complicated information in a clear, succinct and respectful manner.
• Outstanding interpersonal skills including the ability to interact with staff, volunteers, donors and the public in a professional, confidential, ethical and tactful manner.
• Ability to attend evening and weekend Opera events in the Bay Area.
• Ability to travel on Opera business, including for organized patron travel programs.
• Must perform the functions of the position in a safe manner

Full-time administrative employees participate in the following:

• Company medical, dental, vision, life, and LTD plans (employees become eligible for these benefits on the first of the month following 30 days of employment)
• Sick Time and Vacation Time
• Voluntary tax-free flexible spending accounts, including membership in an administrative 401(a) plan after one year of service and immediate participation in a voluntary 403(b) savings plan
• Fitness SF Membership