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Director, People and Culture (Remote)

Job Details

Fully Remote
Full Time
$140,000.00 - $150,000.00 Salary/year


About Benetech

Benetech believes that equitable access to education is a human right. Our technology and services break down systemic barriers and empower all learners regardless of ability. Around the world, we partner with local communities to expand inclusive and equitable education opportunities. To date, we have delivered more than 20 million accessible books helping over 1.5 million students, jobseekers, and adults to read, learn, and pursue their dreams. People at Benetech believe strongly in the mission, and we work hard to embody our Truths each day. 

Attracting Candidates From All Backgrounds

Our Benetech team reflects the diversity of the people we impact. We hire great people from a wide variety of backgrounds, including members of historically marginalized or oppressed communities because it makes our organization stronger.

Research shows that individuals only apply to jobs if they meet all of the qualifications. We know there are great candidates who might not check all of the boxes and possess important skills we haven’t thought of. If that’s you, apply and tell us about yourself.

The Opportunity

The People and Culture Director will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the People and Culture department, ensuring legal compliance and implementation of the organization’s mission and talent strategy.

This position exists to help us find the right people for the right job and unleash them to do their best work in pursuit of our mission to empower communities with software for social good. You will manage the people function and help cultivate Benetech culture through the lens of our Truths throughout the organization:

  • Software for Social Impact: We support, empower, and educate by leveraging software to create positive social impact.
  • Right Stuff Right: We listen to our communities to identify barriers, constantly assessing if our plans address those challenges, then use a results-driven approach to get stuff done.
  • Equitable and Accessible: We ensure our products and processes are accessible by all because inclusion is at the heart of what we do.
  • Be Open, Not Closed: We work collaboratively and transparently, openly sharing our work and creating opportunities for others to do the same.
  • Do More Together: We amplify our impact through a culture of cooperation internally, with partners, and with our users.
  • Value Flexibility: Our employees and users have the flexibility to work in ways that are best for them.

For more information on Benetech, please visit:


To be successful, you will fully integrate into our culture and establish trust through living our values and delivering results, managing the people function, and continuously improve our systems.

Key Responsibilities

Using an inclusive, transparent, and collaborative approach, you will have the following important roles:

  • Find the best talent – create inclusive job descriptions, manage the recruiting process, develop talent.
  • Collaborates with senior leadership to understand Benetech’s goals and strategy related to staffing, recruiting, and retention.
  • People Ops – ensure accessibility of all employee platforms, compensation and total rewards systems, payroll, benefits, HRIS, and training.
  • Culture – create equity and a sense of belonging for everyone. This includes employee surveys, continuous improvement based on employee feedback in collaboration with deltaSquad and the Racial Justice Committee, and organizational gatherings and celebrations.
  • Ensure compliance with all applicable laws, and evolve policies that support our mission and truths. Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization's human resource compliance and strategy needs.
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
  • Manage a small team that includes 2 People and Culture staff members.

Qualifications and Core Competencies

  • Command of and experience in all aspects of the people function, including recruiting, HRIS, employee relations, total rewards, performance management, and learning and development
  • Ability to operate in a lean resourced organization and be hands on
  • Proven ability to lead and represent the people function for all levels of the organization
  • Competencies
    • Instills Trust
      • Drives Vision and Purpose
      • Values Differences
      • Manages Conflict
      • Collaborates
      • Communicates Effectively
      • Develops Talent
    • Optimizes Work Processes
      • Tech Savvy
      • Drives Results
      • Business Insight
      • Customer Focus
      • Builds Effective Teams
      • Builds Networks

Travel Obligations

Travel for this position may be one to two times per year.

Physical Demands and Working Environment:

The bullet points below are representative of the physical demands and working environment that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities to perform essential job functions. 

  • Standard / Remote office setting; proximity to office equipment that includes electronic devices.
  • Must remain at a workstation for at least 50% of the time; will need to use equipment that includes electronic devices.
  • Perceive and interact with text, media, and people.
  • Communicate and accurately exchange information with text, media, and people.