POSITION SUMMARY
The Enrollment Specialist isa unique position requiring a broadcall center sales background with heavy emphasis on outbound sales. Key factors for this position are not only sales aptitude and comfort with cold calling, but also being a problem solver, continuous learner, and great collaborator. Theidealcandidate will have experience working in a fast-pacedenvironment andbe highly self-motivated with a passion and aptitude for business-to-businesssales.
AREA OF FOCUS
All other duties as assigned, plus
- Cold calling and conducting information sessions and correspondence with prospective customers
- Processing enrollments andunenrollment's
- Providing guidance and recommendations to prospective customers
- Entering, updating and reviewing data and records
- Ensuring enrollments are completely correctly and the required support materials have been provided
- Collecting information and qualifying customers for products and services
- Handling questions, issues and providing detailed information on requirements, processes and policies