Senior Technical Assistance Specialist
Job Details
Anaheim Location - Anaheim, CA
  1. TITLE: Senior Technical Assistance Specialist


  • Bachelors Degree in Organizational/Community Development, Social Work, Family Studies, Public Health, Psychology, or related field from a four-year college or university required. Masters degree preferred.
  • Experience coaching or collaborating with local and statewide family strengthening organizations and implementing child welfare models such as trauma-informed care and protective factors,
  • Solid research skills to create and present clear and effective organizational and planning tools.
  • Experience with and/or knowledge of child abuse prevention, cross-sector collaboration, collective impact, family strengthening, and the child welfare system.
  • Knowledge of community resources and experience developing and maintaining partnerships with public/private community and collaborative partners.
  • Advanced knowledge of Trauma Informed Care and Protective Factors concepts required.
  • Excellent interpersonal and communication skills.
  • Knowledge of teleconferencing and audio/visual equipment.


  1. REPORTS TO: Project Director




The Senior Technical Assistance Specialist provides consultation, coaching, process facilitation, case management, and support to counties and child abuse prevention organizations and networks throughout California. The Specialist collaborates with local and state-wide organizations to plan and develop integrated county-wide prevention networks that reduce child abuse and neglect and increase protective factors. This position requires frequent travel throughout California.




  1. (75%) Technical Assistance
  • Provide Technical Assistance to child abuse and neglect prevention and family support partnerships throughout California including, but not limited to, needs assessment, strategic and action planning, partnership development, leadership coaching, outcomes tracking, training, and follow-up support.
  • Gather, compile, and analyze data on capacity-building needs based on needs assessments and surveys.
  • Identify strengths and challenges in an agency, utilizing standard measures and custom tools.
  • Provide consultation to support county collaborations in developing and executing Child Abuse Prevention Plans and building strong local integrated networks to meet the goals of the plans.
  • Develop custom tools and templates to advance county-wide prevention planning and implementation.
  • Connect consulting participants to relevant organizations, colleagues, services, experts, and other resources.
  • Prepare qualitative and quantitative reports and social media content to share plans, outcomes, and lessons learned with other organizations.
  • Develop and maintain strong working relationships with child abuse prevention and family support agencies statewide utilizing a variety of approaches including site visits, e-mail, video conferencing, and telephone contact.
  • Communicate with staff, partners, and consulting participants to assess opportunities for improvement and contribute to ongoing quality improvement process.


  1. (10%) Learning Exchanges/Communities of Practice/Knowledge Sharing
  • Identify topic priorities based on consulting participants needs assessments and surveys.
  • Facilitate topic-based communities of practice in person and via webinar and video or teleconference.
  • Collaborate with consulting participants to prepare and present prevention plans, solutions, and outcomes to share with other organizations.
  • Prepare documentation, social media posts, and website content to spotlight county efforts and share resources with family strengthening organizations throughout the state.
  • Use online tools to post documents and social-media content to share project status, knowledge and lessons learned.


  1. (10%) Internal/External Collaboration
  • Attend coalitions, conferences, and networking events to build relationships with subject-matter experts, family support/strengthening agencies, and community-based organizations who may strengthen local and state-wide social service networks.
  • Work collaboratively and maintain positive working relationships with CA Office of Child Abuse Prevention and other funders, collaborative partners, and other partners to ensure successful achievement of grant deliverables.
  • Prepare presentations and brief other Technical Assistants and OCAP staff on specific project and network-building activities, best practices, tools, and templates that may be useful across multiple projects.


  1. (5%) Other Duties
  • Acquire and enhance knowledge of existing, new, and emerging trends through research, conferences, and participation on committees, as appropriate.
  • Assist with special projects including, but not limited to, preparation and facilitation for summits, regional gatherings, and other in-person or virtual events.
  • Perform other duties as assigned.


  1. General Knowledge
  • Knowledge of organizational development, collaborations, trauma-informed practice, cultural proficiency, and strategies for building community resilience.
  • Knowledge of child abuse prevention field, family strengthening, parent education, social services and/or child welfare services required.
  • Must be able to read, write, speak and understand the English language.
  • Must have excellent writing, editing, and proofreading skills.
  • Intermediate knowledge of and proficiency in MS Word, MS Excel, Outlook, PowerPoint and online tools.
  • Ability to operate office equipment such as fax machine, postage meter, copy machine, etc.
  • Basic mathematics including addition, subtraction, division and multiplication.
  • Ability to maintain a professional and confidential work environment.


  1. Organizational Ability
  • Strong attention to detail.
  • Ability to develop and maintain record keeping systems and procedures.
  • Skill in organizing resources and establishing priorities.
  • Excellent ability to manage multiple tasks in an efficient manner.
  • Excellent organizational skills and ability to manage multiple tasks in an efficient manner.
  • Ability to work in a fast-paced environment and to adapt easily to change.
  • Ability to be a self-starter.



IX. Communication and Relationship Skills

  • Excellent verbal and written communication skills.
  • Ability to establish and maintain good working relationships, both internally and externally.
  • Ability to perform in a team, including asking for and offering support when needed.
  • Ability to work, and be culturally responsive with, individuals and teams of diverse economic, social, educational, and cultural backgrounds.
  • Ability to work through highly emotionally meeting topics and confidential information with care and professionalism
  • Recognizes the need for self-care in effectively managing work duties.
  • Ability to work with and support highly emotionally people in a professional and courteous manner.
  • Ability to effectively coordinate and facilitate meetings and trainings.


  1. Analytical Skills
  • Excellent problem identification, coaching, mediation and resolution skills.
  • Ability to work through complex situations and to collaborate effectively with personnel in order to provide timely and effective problem resolutions.
  • Ability to set work priorities.


    • Must be able to report to work on a regular and reliable basis.
    • Ability to lift, carry, push, and pull up to 20 pounds.
    • Able to deal with stressful situations.
  • Maintain confidentiality in matters of agency operations, personnel, and clients
  • Maintain positive communications with all agency staff, clients and visitors
  • Exercise good judgment in performance of duties and responsibilities
  • Support existing agency policies, principles and mission
  • Must be available to work a flexible schedule, including extensive travel, day, evening, night, or weekend hours.
  • Must be able to travel between sites and to offsite events as needed, including some overnight travel.
  • Proof of valid CA drivers license, insurance, criminal clearance, and driving record acceptable to Childrens Bureau insurance provider
  • Other duties as assigned.