RENTAL SUPERVISOR

POSITION SUMMARY 

Rental professional with some experience in related Construction and Forklift Rental industry to identify the specific needs of existing and potential customers. Provide solutions that ensure profitability through total customer satisfaction as defined by the customer

ESSENTIAL FUNCTIONS 

Reasonable Accommodations Statement 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s) 

• Supervise rental coordinator(s), outside truckers and yard coordinator
• Determine customer needs on a daily basis. 
• Take orders and produce rental contracts from (external and internal) customers and follow through to delivery.
• Maintain accurate billing of all short term rental contracts
• Dispatch delivery of rental, new / used equipment and customer service shop jobs. 
• Coordinate equipment movement among branches with other transportation/rental coordinators.
• Problem solves or refer customer to someone who can meet their need.
• Work with Service Operations to proper manage rental maintenance costs
• Review and approve service work orders on rental equipment, cross-check that warranty is filed.
• Maintain accurate records and files
• Communicate essential information to customers, other departments and managers.
• Monitor and communicate on market, utilization & trends in assigned region and competitor trends to management 
• Help establish competitive rental rates in assigned area.
• Continuously improve knowledge and skills; Look for change in processes and seek new innovations in products and services.
• Maintain acceptable personal and work area standards for safety, appearance, and equipment condition. 
• Assist General Manager in Building Maintenance
• Uphold the company’s values and objectives

SKILLS & ABILITIES 

Education: High School Diploma or GED
Experience: Related industry experience is preferred. Experience with scheduling and overseeing deliver/transportation personnel is preferred; industrial (and or construction) rental knowledge is also a plus
Computer Skills: General computer use, and Microsoft Office applications
Other Requirements: 10-20% travel to other branches

WORK ENVIRONMENT 

Work environment varies from office to job site to industrial locations 

OUR CORE VALUES

Passion to Perform – We are passionate to perform and focus on concrete achievements
Trust to Act – We are empowered to act, and act in a powerful way
Act Responsibly – We are responsible for our actions and the consequences they have for our stakeholders and our environment
Make it Fun! – We are serious about making work fun; it’s the way we do things

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

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