Field Base - Entry Level Case Manager - Treatment Apartment Program
Job Details
Treatment Apartment Program - Housing Programs - , NY
Full Time
$21.15 Hourly
Up to 80%

Program Overview:

The Treatment Apartment Program assists people return to a full-time schedule of daily activities, which usually include a mix of job training, volunteer and/or part-time work, education and ongoing mental health services.

Position Overview
The Field Base Entry Level Case Manager provides assistance to program participants using a person-centered model that supports individuals in their recovery, hopes and opportunities. The program is seeking an individual who can work independently and someone with an strong interest in utilizing a Harm Reduction base modality.


Position Type: Full Time 

Location: All Boroughs

Salary: $21.15 per hour

Essential Job Functions

  • Provide recovery oriented support services and outreach to assigned program participants, as defined by program and contractual requirements. 
  • Develop and assist in implementing service plans determined by goals of program participants, including reviewing service plans with program participants, identifying progress and revising plan as needed.
  • Produce and maintain thorough, accurate and timely documentation, including charts and documentation of interactions with program participants, services provided, important information and/or events, and contacts with other agencies and service providers, as required by agency policies, and relevant contracts and regulatory agencies.
  • Assist program participants in advocating for quality care received from external service providers, including educating providers on special issues, etc.
  • Assist program participants in maintaining apartment free from unsanitary conditions and safety hazards, utilizing individualized strategies, e.g. teaching, feedback, demonstration and other forms of hands-on interventions, as needed.
  • Provide referrals for treatment for psychiatric disabilities, substance abuse, and health problems, as dictated by program participants.
  • Assist program participants in identifying vocational and educational goals and opportunities, including assessment, support and follow-up, in coordination with Education and Employment Coordinator.  Maintain up to date records of their job seeking and employment in AWARDS.
  • Assist program participants with conflict resolution, as necessary.
  • Utilize harm reduction strategies when working with individuals experiencing drug and/or alcohol related problems.
  • Provide outreach to program participants who are not indicating their goals or who are not engaged, to offer services to them, and to incorporate outreach in their service plans.
  • Provide crisis intervention, as necessary.
  • Provide support and training on skills-building, including but not limited to assertiveness, self advocacy, socialization, and housekeeping.
  • Maintain quality service by establishing and reinforcing program/agency standards in all interactions with program participants.
  • Create or maintain a special project each year (e.g. run a group, participate in the advocacy department, coordinate an activity, etc.).
  • Coordinate work orders with operations staff regarding apartment repairs and/or program participant requests.
  • Provide holiday, evening and weekend coverage, as necessary.

Education Qualifications:

  • Minimum of a high school diploma or equivalent (GED)
  • Bachelor's degree, preferred

Position Qualifications:

  • Must be able to work independently and as a part of a team
  • Must be able to utilize public transportation and walk up and down several flights of stairs.
  • Be skilled in conflict mediation/negotiation and have an assertive approach to problem-solving.
  • Excellent oral and written communication skills.
  • Be committed to a recovery-oriented practice
  • Ability to utilize various computer programs, specifically Microsoft Word and Excel.
  • Be creative and flexible
  • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving.
  • Ability to utilize various computer programs, specifically Microsoft Word and Excel.
  • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
  • Must be fingerprinted and cleared by the Office of Mental Health (OMH).

Benefits We Offer: 

  • 3 weeks of vacation, 5 personal days, 12 sick days, 10 paid holidays
  • Paid Family Leave; Short-Term Disability insurance
  • Summer Flex Hours
  • Comprehensive medical, vision, and dental plans
  • 403b contribution; life insurance
  • Pre-tax savings plan (including Flexible Spending Accounts and TransitChek)
  • College savings plan
  • Employee Assistance Program