Program Overview:

The Treatment Apartment Program assists people return to a full-time schedule of daily activities, which usually include a mix of job training, volunteer and/or part-time work, education and ongoing mental health services.

Position Overview
The Field Base Entry Level Case Manager provides assistance to program participants using a person-centered model that supports individuals in their recovery, hopes and opportunities. The program is seeking an individual who can work independently and someone with an strong interest in utilizing a Harm Reduction base modality.

Position Type: Full Time 

Location: All Boroughs

Salary: $21.15 per hour

Essential Job Functions

• Provide recovery oriented support services and outreach to assigned program participants, as defined by program and contractual requirements. 
• Develop and assist in implementing service plans determined by goals of program participants, including reviewing service plans with program participants, identifying progress and revising plan as needed.
• Produce and maintain thorough, accurate and timely documentation, including charts and documentation of interactions with program participants, services provided, important information and/or events, and contacts with other agencies and service providers, as required by agency policies, and relevant contracts and regulatory agencies.
• Assist program participants in advocating for quality care received from external service providers, including educating providers on special issues, etc.
• Assist program participants in maintaining apartment free from unsanitary conditions and safety hazards, utilizing individualized strategies, e.g. teaching, feedback, demonstration and other forms of hands-on interventions, as needed.
• Provide referrals for treatment for psychiatric disabilities, substance abuse, and health problems, as dictated by program participants.
• Assist program participants in identifying vocational and educational goals and opportunities, including assessment, support and follow-up, in coordination with Education and Employment Coordinator.  Maintain up to date records of their job seeking and employment in AWARDS.
• Assist program participants with conflict resolution, as necessary.
• Utilize harm reduction strategies when working with individuals experiencing drug and/or alcohol related problems.
• Provide outreach to program participants who are not indicating their goals or who are not engaged, to offer services to them, and to incorporate outreach in their service plans.
• Provide crisis intervention, as necessary.
• Provide support and training on skills-building, including but not limited to assertiveness, self advocacy, socialization, and housekeeping.
• Maintain quality service by establishing and reinforcing program/agency standards in all interactions with program participants.
• Create or maintain a special project each year (e.g. run a group, participate in the advocacy department, coordinate an activity, etc.).
• Coordinate work orders with operations staff regarding apartment repairs and/or program participant requests.
• Provide holiday, evening and weekend coverage, as necessary.

Education Qualifications:

• Minimum of a high school diploma or equivalent (GED)
• Bachelor's degree, preferred

Position Qualifications:

• Must be able to work independently and as a part of a team
• Must be able to utilize public transportation and walk up and down several flights of stairs.
• Be skilled in conflict mediation/negotiation and have an assertive approach to problem-solving.
• Excellent oral and written communication skills.
• Be committed to a recovery-oriented practice
• Ability to utilize various computer programs, specifically Microsoft Word and Excel.
• Be creative and flexible
• Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving.
• Ability to utilize various computer programs, specifically Microsoft Word and Excel.
• Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
• Must be fingerprinted and cleared by the Office of Mental Health (OMH).

Benefits We Offer: 

• 3 weeks of vacation, 5 personal days, 12 sick days, 10 paid holidays
• Paid Family Leave; Short-Term Disability insurance
• Summer Flex Hours
• Comprehensive medical, vision, and dental plans
• 403b contribution; life insurance
• Pre-tax savings plan (including Flexible Spending Accounts and TransitChek)
• College savings plan
• Employee Assistance Program