The Make Ready Technician is responsible for preparing apartments homes for new residents according to company standards at their assigned Birchstone community.  This role is responsible for the execution of basic maintenance and repair work, timely completion of service requests, and assistance with special projects including capital improvements.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

• Meet with the Service Manager daily to review make readies, service requests, required repairs, special projects, etc.
• Receive and complete make ready service requests; complete all required repairs, improvements, and preventative maintenance, ensuring code compliance.
• Execute make-ready checklists in adherence to apartment turns within budget and 5 business day make ready time frame, completing all required repairs and improvements to apartments are made prior to resident move-in.  Repairs include window blinds, sheetrock repair, caulk and seal (windows, sinks, toilets, bath, shower, etc.), paint touch ups, lighting, and fixtures, etc. as outlined in Birchstone’s make ready checklist.
• Support cost-cutting and expense control initiatives through repairs (rather than replacements) when possible.
• Walk and inspect the community daily; ensure physical aspects and appearance of the community meet or exceed Birchstone standards.
• Ensure unsafe conditions are reported and corrected immediately.
• Maintain grounds, common areas, and amenities. 
• Change locks as needed and ensure gates are in proper working order.
• Assist in maintaining grounds and trash pick-up; pressure wash breezeways and pool areas; paint curbs/signs/exteriors as needed.
• Ensure apartments are prepared for inspections.
• Complete and submit appropriate paperwork and reports timely and accurately.
• Manage inventory of tools, equipment, supplies, and spare parts needed to complete work orders.
• Assist with the implementation of corporate and area/region-specific maintenance initiatives.
• Provide support and assistance in the execution of special projects and assignments including capital improvement projects.

• Attend regular meetings with Service Manager and act as a resource to community team members for maintenance related matters.
• Work on-call shifts/schedules to assist with both resident and community emergencies.
• General cleaning as needed.

• Other duties as assigned.

• High School Diploma or Equivalent is required
• Six (6) months of work experience or training in maintenance required.
• Previous work experience in multi-family property maintenance preferred.
• Working knowledge of and experience in drywall, electrical, carpentry, flooring, plumbing, painting, appliances, HVAC, and lock change required.
• Experience in capital improvement projects and remodeling preferred.

Licenses & Certifications: 

• HVAC type 1 and type 2 certifications preferred; Certified Apartment Maintenance Technician (CAMT) certification is preferred.

Knowledge & Skills: 

• Must possess demonstrated effective written and verbal communications skills.
• Strong interpersonal skills.
• Ability to work independently and in a team environment.
• Innovative approach to problem solving and troubleshooting; ability to devise creative solutions.
• Excellent time management skills; ability to work well under pressure and meet deadlines.
• Ability to effectively manage multiple projects simultaneously.
• Ability to prioritize tasks.
• Organizational and planning skills; attention to detail.
• Working knowledge of OSHA regulations as well as city, state, and federal codes.
• Analytical skills.
• Proficient with Microsoft Office Suite or related software; possesses general computer skills.
• Proficiency with or the ability to quickly learn Entrata software and/or other Property Management and supplemental maintenance software solutions.
• Ability to work varying hours and promptly respond to emergency situations.
• Bilingual ability in English and Spanish strongly preferred.

Other Requirements: Valid driver’s license required

Travel 10% or less