POSITION PURPOSE: The Operator is responsible for: maintaining drivers license (regular class C), clean MVR, driving safely, data collection, passenger assistance, conduct passenger relations, communicating on the radio, maintain equipment, and conducting oneself in a courteous and professional manner.
This position is covered by a collective bargaining agreement (the contract) with the A. T. U. Local 568 and any and all applicable Company and regulatory agencies policies and procedures.
CURRENT negotiated Starting wage is $15.47/hourly. 2 pay raises each year until max rate is achieved at $18.87/hr.
DUTIES AND RESPONSIBILITIES:
The essential functions of the job include but are not limited to the following:
DRIVING:
Must maintain regular driver license
Must maintain a clean MVR, immediately inform management of any changes to your licensure status that are intrinsic to your employment
Maintain driver and traffic knowledge
Know vehicle control and procedures
Implement traffic perceptual skills
Control Risk
Collection of Money
Be aware of environmental dangers
DATA COLLECTION:
Record vehicle data
Record passenger data
Maintain driver manifest
PASSENGER ASSISTANCE:
Loading, maneuvering, and securing wheelchairs
Assist when requested blind
Assist when requested elderly
Assist when requested deaf
Assist when requested cognitive disability
Assist when requested service animals
Assist when requested customers in general
SPECIAL REQUIREMENTS:
Good verbal and written communication skills
Good organization and time management skills
Strong interpersonal skills
Computer literate, including word processing and spreadsheet programs, and ability to learn new programs
Strong analytical skills to problem-solve and arrive at decisions; self-motivated
Commercial Drivers’ License (if applicable)
Broad knowledge of PA State driving laws
Ability to read maps
Physical Requirements (included in description)
PASSENGER RELATIONS:
Know how to communicate
Routing and Transfer Points
Negotiate
Problem Solve
Mediator
RADIO COMMUNICATIONS:
How to use equipment
Courtesy
Communicate with Dispatch when required and as needed
MAINTAIN EQUIPMENT:
Pre-trip and Post-trip inspection, including visual inspection, under the hood, bumpers, tires, and seat belts
Advise maintenance of any equipment problems
PROFESSIONAL CONDUCT:
Maintain good attitude
Polite and courteous
INTERFACE:
INTERNAL: Maintain good attitude, must interface positively with LIFT staff members
EXTERNAL: Polite and courteous, must maintain a positive interface with customers and clientele
MINIMUM QUALIFICATIONS:
EDUCATION: High school diploma or GED, preferred
EXPERIENCE: Driving experience 3+ years Driving experience, Commercial Drivers’ License with P endorsement (if
applicable), Clean MVR driving record
ADDITIONAL DRIVER RESPONSIBILITIES:
Safety and Security training and compliance
Drivers are to advise the Dispatchers in relation to street traffic conditions (detours, etc.) in accordance with posted
policies
Report any unsafe work conditions on and off property; make recommendations to correct
Comply with regulations as applicable to position
Mandatory participation in DOT drug and alcohol testing program
Comply with company policies and procedure
Contribute to a harassment free workplace
TAPCO, Penn Train, PPTA, SAFTI or other applicable training
Ecolane (November 2016) and any electronic hardware, software, or device as applicable
Perform other duties as assigned that are intrinsic to the successful operation of the Authority
DIRECTION EXERCISED:
You are to advise the Dispatchers in relation to street and traffic conditions (detours, etc.). They will then tell you what to do
EQUIPMENT UTILIZED:
Personal computer or electronic devices
Digital camera, video, and overhead equipment
Radio system
Class C bus (as applicable)
Hydraulic lift equipment and passenger restraint systems
POSITION DIMENSIONS:
Number of employees directly supervised: 0
POSITION PHYSICAL REQUIREMENT:
Lifting 0-75 Pounds Frequently 6-8 Hours
Standing Occasional >0-3 Hours
Walking Frequently 6-8 Hours
Sitting Frequently 6-8 Hours
Bending/Standing Occasional >0-3 Hours
Moving/Pushing/Pulling Frequently 6-8 Hours
Grasping/Holding with Hands Frequently 6-8 Hours
Driving LIFT BUS Frequently 6-8 Hours
Push/pull occupied wheelchairs weighing up to 850 pounds Occasional >0-3 Hours
*Note: Erie Metropolitan Transit Authority reserves the right to modify this job description at any time.
PROBATIONARY PERIOD:
A person newly hired to this position will receive a 120-day temporary or probationary period unless otherwise specified in writing upon hiring. At the end of the probationary period, the person will be reviewed in writing by management and either pass the probationary status, be terminated or, at the discretion of management, have the temporary/probationary status extended an additional 120 days. Evaluation of performance during the probationary status will be based on adequate performance of the job functions identified above. This clause is subject to any applicable union contractual agreements affecting position.
IMPORTANT DISCLAIMER
In order to be considered for a position with the EMTA you must be able to meet the mandatory qualifications. You must possess a high school diploma or GED, preferred, acceptable MVR, pass a physical including a drug/alcohol screen, criminal record check and the ability to obtain your ACT 33 and 34 clearances.
Employees must follow HIPAA regulations and guidelines. Drivers must be 24 years old.
In compliance with the Americans Disabilities Act, EMTA will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective employees and incumbents to discuss accommodations with the EMTA.
