POSITION PURPOSE: The Operator is responsible for: Maintaining CDL License, operating bus, driving safely, data collection, passenger assistance, conduct passenger relations, communicating on the radio, maintain equipment, and conducting oneself in a courteous and professional manner.
This position is covered by a collective bargaining agreement (the contract) with the A. T. U. Local 568 and any and all applicable Company and regulatory agencies policies and procedures.
Current negotiated wage is $19.65/hourly. Two pay raises annually until max rate is achieved after 48 months - $30.23/hourly.
DUTIES AND RESPONSIBILITIES:
The essential functions of the job include but are not limited to the following: Driving:
Must maintain CDL status as a Driver/Operator
Maintain driver and traffic knowledge
Know vehicle control and procedures
Implement traffic perceptual skills
Control Risk
Collection of Money
Be aware of environmental dangers
Data Collection:
Record vehicle data
Record passenger data
Passenger Assistance:
Loading, maneuvering, and securing wheelchairs
Assist when requested blind
Assist when requested elderly
Assist when requested deaf
Assist when requested cognitive disability
Assist when requested service animals
Assist when requested customers in general
Assist when requested: Assist Customers when requested overall to the extent of your training specific to your training as a Fixed Route Driver with The Erie Metropolitan Transit Authority. Safety first. Know the boundaries. Call Dispatch for guidance.
SPECIAL REQUIREMENTS:
Good verbal and written communication skills.
Good organization and time management skills.
Strong interpersonal skills.
Computer literate, including word processing and spreadsheet programs, and ability to learn new programs.
Strong analytical skills to problem-solve and arrive at decisions; self-motivated
Broad knowledge of PA State driving laws
Ability to read maps
Passenger Relations
Know how to communicate
Routing and Transfer Points
Negotiate
Problem Solve
Mediator
Radio Communications
How to use equipment
Courtesy
Communicate with Dispatch when required and as needed
Maintain Equipment
Pre-trip and Post-trip inspection, including visual inspection, under the hood, bumpers, tires and seat belts
Advise maintenance of any equipment problems
Professional Conduct:
Maintain good attitude
Polite and courteous
INTERFACE:
INTERNAL: Maintain good attitude, must interface positively and respectfully with all EMTA staff members
EXTERNAL: Answer inquiries from the public, concerning routing and transfer points. Must use courtesy and tact when dealing with passengers
IMPORTANT DISCLAIMER
In order to be considered for a position with the EMTA you must be able to meet the mandatory qualifications. You must possess a high school diploma or GED, preferred, acceptable MVR, pass a physical including a drug/alcohol screen, criminal record check and the ability to obtain your ACT 33 and 34 clearances.
Employees must follow HIPAA regulations and guidelines. Candidates must be 24 years old.
In compliance with the Americans Disabilities Act, EMTA will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective employees and incumbents to discuss accommodations with the EMTA.