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Senior Programs Manager

Job Details

San Antonio Food Bank - Main Building - San Antonio, TX
Full Time
Bachelors Degree
$60,000.00 - $70,000.00
Nonprofit - Social Services

General Description:

The Senior Programs Manager leads a team that works to implement programming that serves San Antonio Food Bank (SAFB) special populations, with a primary focus on Senior Programs. Reporting to the Director of Food Distribution Programs, this position plays a key role in building relationships with existing Food Bank Program Partners, identifying new strategic partnership opportunities, as well as tracking and reporting on programing deliverables. This position is highly visible internally and externally and the ideal candidate will bring a variety of attributes, knowledge, and skills, including a strong program management and program operations background, coupled with strong people leadership skills. This position requires an ability to see the big picture and good attention to detail. A high level of emotional intelligence and the ability to build strong relationships will allow them to easily engage with varied community partners and stakeholders, as well as internal departments of the Food Bank. This position manages a team of five full time staff members.


Essential Functions:

  • Manage SAFB Senior Grocery Programs, including the Commodity Supplemental Food Program (CSFP) and Healthy Options Program for the Elderly (HOPE) along with the Senior Farmer’s Market Nutrition Program (SFMNP) and the Farmer’s Market Nutrition Program (FMNP) including overseeing day-to-day activities such as inventory tracking and direct distributions.

  • Manage the development and implementation of SAFB's Home Delivery program.

  • Supervise 5 full time staff members.

  • Cultivate relationships with existing Program Partners providing them with ongoing outreach and communication.

  • Identify and develop new partnership relationships to continue to meet program goals and objectives.

  • Ensure the routine monitoring of Program Partners reviewing for compliance with national and federal guidelines as well as providing technical and strategic support.

  • Support the expansion of SAFB's programming related to serving seniors.

  • Assist with the management and implementation of program grants/contracts, including tracking deliverables.

  • Collaborate across departments to achieve program goals, including the Operations and Agency Services teams.

  • Serve as a liaison with the Texas Department of Agriculture related to senior programs, including during site reviews.

  • Bachelor's degree in public policy, social work, business or related field preferred; four years of work experience may be substituted, in lieu of degree.

  • A seasoned manager with 2-4+ years of experience supervising regular full-time paid staff, including experience providing effective training, supervision and delegation to others.

  • Experience effectively developing and cultivating partnerships; from identifying a good fit to evaluating ways to improve an existing relationship.

  • The ability to organize and manage multiple projects under aggressive timelines. Change doesn’t derail your day, you roll with it.

  • Excellent written and verbal communication skills; good judgment and discretion; strong ethical character capable of handling confidential information.

  • High emotional intelligence and ability to work within both ‘the forest’ - vision/direction - and ‘the trees’ attention to detail - of any project.

  • Demonstrated ability to work cooperatively and effectively with both colleagues and volunteers in a collaborative environment.

  • Flexible when things change suddenly and can stay focused on reaching your goals.

  • Proficient using Microsoft Office Suite of products including Excel, Outlook, PowerPoint, and Word; advanced Excel skills.

  • Valid Government Issued Driver’s License and proof of insurance.

The Food Bank is committed to providing an inclusive and welcoming experience for all community members who want to be involved with our hunger-fighting mission. People who have experienced food insecurity or economic hardship and those from backgrounds underrepresented in nonprofit management are strongly encouraged to apply.

Physical Demands

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is constantly required to sit, talk, hear, keyboard, and utilize fine manipulation and near visual acuity. The employee is occasionally required to walk, utilize gross manipulation, push, pull, reach, and stoop. The employee must occasionally lift, and/or move up to 25 pounds.

Work Environment

This job is performed in an indoor office environment and occasionally may require attendance at outdoor events. You may be required to drive to different locations with varying conditions. The noise level in the work environment is usually moderate.

The above statements are intended to describe the general nature and levels of work to be performed and are not intended to be an exhaustive list of all responsibilities and duties.