Job Summary:
Port Security Staff lead the charge in safety and security for the facilities and guests at The Mill at Ward Cove port facility working in accordance with U.S. Coast Guard regulations and Ward Cove Dock Group’s Facility Security Plan (FSP) to provide quality service to our guests and locals.
Supervisory Responsibilities: None
Duties/Responsibilities:
- Responsible for patrolling restricted and non-restricted areas on the Ward Cove dock, facilities, and property, reporting any breach of security to appropriate personnel;
- Ensures embarking is controlled. Responsible for vehicle and traffic control accessing the dock;
- Understands and implements various Maritime Security (MARSEC) Level changes and implements required port enforcement action;
- Work with USCG, local authorities, and cruise lines in maintaining safety and guest satisfaction;
- Provides vehicle and pedestrian traffic control duties to ensure safe passage for port related pedestrian and vehicular traffic;
- Ensures vehicles entering the property and dock have the proper identification/pass;
- When required, places or moves pedestrian control devices and barricades;
- Lead and participate in real-world safety drills & exercises;
- Use of hand-held radios and cell phones for succinct distribution of information;
- Performs other duties as assigned.
Required Skills/Abilities:
- Safety Focus: Must be able to maintain a safe and comfortable environment for guests, employees, and the public;
- Customer-Service Focus: Must understand that customer service is a top priority and must conduct all actions with this in mind;
- Problem-Solving Skills: Must be flexible and able to produce appropriate solutions quickly, working across the organization at times. Must be able to find creative solutions to unique problems and employ a logical and organized thought process;
- Knowledge of: Current security threats and patterns; techniques used to circumvent security measures; crowd management and control techniques; emergency procedures and contingency plans; Inspection, control, and monitoring techniques; and methods of physical screening of persons, personal effects, cargo and vehicles;
- Ability to: Recognize characteristics and behavioral patterns of persons who are potential security threats; recognize and detect dangerous substances and devices;
- Skilled in the use of two-way handheld radios and cellphones.
Education and Experience:
- Experience in a related field such as marine, law enforcement or military preferred.
- Current Transportation Worker Identification Credential (TWIC) Card, or ability to obtain.
- Driver’s License Preferred.
Physical Requirements:
- Prolonged periods standing and walking.
- Must be able to lift up to 15 pounds at times.
Employee Perks
We provide paid training at the beginning of the season and offer competitive pay, partially subsidized housing, and a fun team environment.
- Sign-On Bonus: If signed-on prior to February 1, 2024, employee will receive $500 paid at the end of their contract
- Retention Bonus: Employees will receive $1 per hour ($1.50 per OT hour) bonus at the end of their contract
- Travel Reimbursement: Up to $300 travel reimbursement with receipts paid at the end of the probationary period (3 weeks)
- Referral Bonus: Employees who refer other applicants that are hired and complete their contract receive $100 per employee, paid at the end of the season
- Retirement: 401(k) dollar-for-dollar contribution match up to 6% of base salary, eligible after 1,000 hours of employment
- Free tours and activities at Ward Cove on a space-available basis
- Four complimentary tour tickets for friends and family, additional tickets may be purchased at the crew rate
- 20% discount in Ward Cove retail shop
