QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required.
EDUCATION AND EXPERIENCE
Broad knowledge of such fields as accounting, marketing, business administration, finance, etc.
Equivalent to a four year college degree, plus 5 years related experience and/or training, and 5 years
related management experience, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to write reports, business correspondence, and policy/procedure manuals; ability to effectively
present information and respond to questions from groups of managers, clients, customers, and the
general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,
percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and
proportions to practical situations.
CRITICAL THINKING SKILLS
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret
an extensive variety of technical instructions in mathematical or diagram form and deal with several
abstract and concrete variables.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Bachelor's degree
Valid Arkansas Driver's License
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Master's degree
SOFTWARE SKILLS REQUIRED
Intermediate: Word Processing/Typing
Basic: Human Resources Systems, Presentation/PowerPoint, Spreadsheet
INITIATIVE AND INGENUITY
SUPERVISION RECEIVED
Under general direction, working from policies and general directives. Rarely refers specific cases
to supervisor unless clarification or interpretation of the organization's policy is required.
PLANNING
Considerable responsibility with regard to general assignments in planning time, method, manner,
and/or sequence of performance of own work, in addition, the organization and delegation of work
operations for a group of employees engaged in widely diversified activities.
DECISION MAKING
Performs work operations which permit frequent opportunity for decision-making of minor
importance and also frequent opportunity for decision-making of major importance, either of which
would affect the work operations of large organizational component and the organization's clientele.
MENTAL DEMAND
Very close mental demand. Operations requiring very close and continuous attention for control of
operations which require a high degree of coordination or immediate response. Operations requiring
intermittent direct thinking to determine or select the most applicable way of handling situations
regarding the organization's administration and operations; also to determine or select material and
equipment where highly variable sequences are involved.
ANALYTICAL ABILITY / PROBLEM SOLVING
Oversight. Activities covered by expansive policies and objectives, and oversight as to execution and
review. High order of analytical, interpretative, and constructive thinking in varied situations covering
multiple areas of the organization.
RESPONSIBILITY FOR WORK OF OTHERS
Carries out supervisory responsibilities in accordance with the organization's policies and applicable
laws. Responsibilities may include but not limited to interviewing, hiring and training employees;
planning, assigning and directing work; appraising performance, rewarding and disciplining employees;
addressing complaints and resolving problems.
Supervises a small group (3-7) of employees, usually of lower classifications. Assigns and checks
work; assists and instructs as required and performs same work as those supervised, or closely
related work, a portion of the time. Content of the work supervised is of non-technical nature, but
presents numerous situations to which policies and precedents must be interpreted and applied.
Supervises the following departments: Beyond Jobs
RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT
Regularly responsible for funds, building premises, inventory, or other property owned, controlled, or
leased by the organization and, in addition, may have temporary custody and responsibility of patron
property, which through carelessness, error, loss, theft, misappropriation, or similar action would result
in very important monetary losses to the organization. The total value for the above would range from
$1,000,000 to $10,000,000.
ACCURACY
Probable errors would normally not be detected in succeeding operations and could possibly affect
organization-patron relationship, involve re-work, or additional expenditures in order to properly resolve
the error. The possibility of such errors would occur quite frequently in performance of the job. May
also cause inaccuracies or incomplete information that would be used in other segments of the
organization as a basis for making subsequent decisions, plans, or actions.
ACCOUNTABILITY
FREEDOM TO ACT
Moderately directed. Freedom to act is given by upper level management guided by general
policies and objectives that are reviewed by top management.
ANNUAL MONETARY IMPACT
The amount of annual dollars generated based on the job's essential duties / responsibilities.
Examples would include direct dollar generation, departmental budget, proper handling of
organization funds, expense control, savings from new techniques or reduction in manpower.
Small. Job creates a monetary impact for the organization from $100,000 to $1mm.
IMPACT ON END RESULTS
Moderate impact. Job has a definite impact on the organization's end results. Participates with
others in taking action for a department and/or total organization.
PUBLIC CONTACT
Extensive contacts with various diversified sectors of the public environment; wherein, the contacts are
of major importance and failure to exercise proper judgment can lead to substantial losses to the
organization.
EMPLOYEE CONTACT
Contacts with other departments or offices and also frequently with individuals in middle level
positions; consulting on problems which necessitate judgment and tact in presentation to obtain
cooperation or approval of action to be taken. Also, important contacts with associates as required in
advanced supervisory jobs, plus frequent contact with senior level internal officials.
USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS
Occasional use of highly complex machines and equipment; specialized or advanced software
programs.
WORKING CONDITIONS
Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as
noise, intermittent standing, walking, pushing, carrying, or lifting. May involve some travel and/or work
is at times, in the evening or during the night hours.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an
employee encounters while performing essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
While performing the functions of this job, the employee is occasionally exposed to work near moving
mechanical parts, outdoor weather conditions. The noise level in the work environment is usually
moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions and expectations.
Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for
varied time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is continuously required to use hands to
finger, handle, or feel, talk or hear; regularly required to sit; frequently required to stand, walk; and
occasionally required to climb or balance, stoop, kneel, crouch, or crawl. The employee must
occasionally lift and/or move up to 25 pounds; regularly lift and/or move up to 10 pounds. Specific
vision abilities required by this job include close vision; distance vision; and color vision.
ADDITIONAL INFORMATION
Dependable transportation, Insurable, Ability to travel frequently in-state and out-of-state with
occasional overnight stays
