Junior Project Underwriter
Job Details
Headquarters - Tempe, AZ

Do you like to move fast?

Do you take pride in your work?

Are you a self-starter and goal-oriented?

Do you like a collaborative and innovative culture?

If you answered “yes” to all of these questions, WE WANT YOU!

We’re one of the top mortgage lenders in the US. We Are…MORTGAGES SIMPLIFIED. We have 450+ employees nationwide with over 65 branches! On Q is looking for a unique individual who possesses excellent interpersonal and communication skills, has the ability to work in a fast-paced, high volume environment, has good decision-making skills, and has knowledge and experience in the mortgage banking industry! Is this you?



The position is at corporate HQ in Tempe; this is NOT a remote position. Ideal for a Junior/Intermediate Processor or
Transaction Coordinator looking to expand career and knowledge. Responsible for gathering and reviewing
condominium project documents and validating content. Identify and request the required documents for specific project
review types. Ensuring documents contain required information necessary to review in determining project eligibility
based on Agency/GSE guidelines. Upload, log, and maintain an accounting of documents in various reports and
systems. Conduct an initial assessment of documents for required content and identify items or information out of
scope. Maintain departmental reporting and logging functions.



  •  Coordinates collect and reviews documentation necessary for a project review.
  •  Conduct an initial assessment of documents and determine the sufficiency of content.
  •  Interacts with related business entities such as HOA management companies and insurance agencies.
  •  Maintains a high level of customer service by being proactive and professional when communicating with internal and external customers.
  •  Research Agency/GSE and investor websites for critical information relative to project eligibility
  •  Manage and maintain department email box
  •  Manage and maintain departmental logs, reports, and job aids.



High school graduate or equivalent required, some college preferred.


  •  2+ years of recent experience processing residential mortgage loans preferred.
  •  Proficient in Microsoft Outlook, Word, Excel & PowerPoint
  •  Experience with Encompass a plus.

Knowledge, Skills, and/or Abilities:

  •  Basic understanding of mortgage and/or project review guidelines preferred but not a must.
  •  Ability to learn and understand various documents and review types.
  •  Analytical skills, including math and auditing.
  •  Good decision-making skills, backed by relevant details and research.
  •  Proficient with Word and Excel or similar software packages.
  •  Excellent interpersonal and communication skills, oral and written, with a focus on good customer service.
  •  Ability to work in a fast-paced, high volume environment, while practicing sound judgment.
  •  Ability to work independently and be a self-starter, producing results in a timely manner.
  •  Be a team player.


Productivity/Performance Standards:


  •  Review and update logs and reports daily
  •  Complete a minimum of 2 cursory reviews per day.
  •  Respond to all scenario and review requests daily.
  •  Provide initial request for condo docs and insurance on all new files daily
  •  Follow up on any outstanding documents with no response within 24 hours


  •  Ensure all condo and insurance docs contain all required relevant information necessary to conduct a review.
  •  Results of cursory reviews must contain all relative data from Agency/GSE’s & Investors.
  •  Logs and reports must reflective accurate, update and in some cases, real-time data.

Department Queue Management

  • Proactively assist Project Review Team in achieving service level of review transactions completed within company-mandated SLA’s.
  • Manage department queue with daily review of files for timely follow up and submission of files in order to meet estimated closing and lock expiration dates.
  • Accurately update Encompass for every file at each submission or resubmission.
  • Provide timely responses to Management.


  • Provide timely and positive communication with business partners, Processors, Mortgage Consultants and Transaction Coordinators by utilizing the most current communication templates.

What we provide

  • Medical, Dental & Vision
  • Voluntary Life, AD&D, LTD & STD
  • 401(K)
  • PTO/holiday
  • Work-life balance


We live and breathe our core values: Support, Collaboration, Innovation, Fast-Paced & Pride! Our success over the past decade is largely due to our vision to hire the BEST people in the industry. Is that you? If so, JOIN OUR TEAM!


On Q Financial, Inc. is an Equal Opportunity Employer committed to excellence through diversity. We strongly encourage people of color, lesbian, gay, bisexual, transgender, non-binary, veterans & individuals with disabilities to apply. Diversity and inclusion are vital to fulfilling our mission to simplify the mortgage process to make the dream of homeownership a reality—for everyone.

Our Multicultural platforms are disrupting the industry which is only made possible by our diverse, unique, and inclusive family.  THE DREAM IS INCLUSIVE!