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IT Systems Administrator

Job Details

Headquarters - Baltimore, MD
Fully Remote
Full Time
High School


Successful Private Passenger and Commercial Automobile Casualty Insurance carrier in the vibrant south Baltimore community of Locust Point is seeking an IT Systems Administrator.  Maryland Auto Insurance is an independent agency of the State of Maryland.  We offer an excellent benefit package including comprehensive health and dental coverage, a strong defined benefit pension plan, 401(k) plan, and an incentive program tied to strategic corporate and departmental goals. This position allows the employee to work from home almost exclusively with a minimal requirement of two in office days per month.

IT Systems Administrator responsibilities include:

IT Systems Administrator

Serve as primary Active Directory, Group Policy, and DNS administrator.

Serve as primary engineer for escalating server, application, and infrastructure issues; provide timely response to customer escalations.

Perform major Infrastructure system configuration and management; define and perform server and cloud backups and recovery procedures.

Plan and implement cloud migrations, server upgrades, maintenance fixes, and vendor-supplied patches.

Check Service Desk database for issues; prioritize and respond to service/incident tickets as appropriate.

Troubleshoot and monitor system performance in multi-tier system environment.

Manage enterprise directory services and supporting server and cloud infrastructure.

Define and implement strategies for integrating disparate operating environments.

Recommend and execute modifications to server environment to improve efficiency, reliability, and performance.

Develop and maintain training materials and documentation.

Manage and/or provide guidance to junior members of the team.

Provide after-hours support as part of an on-call rotation.

Drive decisions and the direction of our Microsoft Office 365 and Azure initiatives.


Maryland Auto Insurance is a drug-free workplace and an equal opportunity employer, committed to diversity in the workplace.  We do not discriminate on the basis of race, color, religion, age, sex, marital status, national origin, physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or Federal law.  Applicants who need an ADA accommodation for an interview should request the accommodation when notified of a request to be interviewed.  Applicants must be United States citizens or eligible to work in the United States.




Expert level knowledge of Active Directory, DNS and Group Policy

3 to 5 Years’ experience as a Systems/Infrastructure Administrator

5 Years or more experience with Windows Administration

3 to 5 Years’ experience with VMware solutions

3 to 5 Years’ experience with Azure and Office 365

Experience administrating Citrix solutions.

Experience administrating Cisco devices.

Experience supporting and maintaining IT server and network hardware.

3 to 5 Years’ experience working with offsite and cloud systems.

Advanced knowledge of networking technologies and monitoring tools

Excellent problem-solving

Excellent Communication Skills