WHY CHOOSE ECRI?

ECRI is an inspiring place to work. We share a common mission to help healthcare organizations make smart, compassionate, and ethical decisions for patients. Consider these additional benefits of joining the ECRI team:

• Industry leadership: We have a long history and proven reputation in patient safety and medical technology research.
• On-the-job-learning: You will have the opportunity to work with specialists across medical science, patient care, healthcare management, and technology.
• Comprehensive healthcare benefits: We offer medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage.
• Retirement Savings: Our employees can participate in an employer-matching 403(b) Retirement Savings Plan.
• Additional benefits: ECRI offers additional benefits to our employees, including paid time off and holiday pay, paid leave for parents, tuition assistance, employee assistance program, access to LinkedIn Learning, and other voluntary benefit programs (e.g. accident insurance, identify theft insurance, flexible spending accounts).
• Volunteer Program: ECRI Cares, our employee volunteer program, provides a framework for us to work together and make a difference in the lives of others. All employees are provided 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities during normal business hours.

ABOUT ECRI

At ECRI, our passion for safe, effective, and efficient care is ingrained into the fabric of who we are and why we are here. For more than 50 years, the people of ECRI have been unyielding in their work to protect patients from unsafe and ineffective medical technologies and practices. Now, with the acquisition of the Institute for Safe Medication Practices (ISMP), we have created one of the largest healthcare quality and safety entities in the world.

As a non-profit, independent organization, we utilize an unbiased, evidence-based approach to develop guidance, and maintain our principles of integrity and transparent work. Our ethical standards have led us to adopt the industry's strictest conflict-of-interest policies, and they are why tens of thousands of healthcare leaders worldwide rely on ECRI to guide their clinical, operational, and strategic decisions across all sites of care.

The Most Trusted Voice in Healthcare

ECRI is proud to serve the healthcare industry, from providers and insurers to government agencies, and medical associations. Our areas of focus include:

• Patient Safety: empowering leaders to eliminate patient harm through the dissemination of best practices, guidance, benchmarking, and recommendations.
• Evidence-Based Medicine: providing clinical evidence to inform and support decisions on the effectiveness of medical technologies, procedures, genetic tests, and clinical practice guidelines.
• Technology Decision Support: arming hospital systems with unbiased insights, so they can optimize their supply chain.

ECRI is the only organization worldwide to conduct independent medical device evaluations, with labs located in North America and Asia Pacific. ECRI is designated an Evidence-based Practice Center by the U.S. Agency for Healthcare Research and Quality and a federally certified Patient Safety Organization by the U.S. Department of Health and Human Services.

At ECRI, our passion for the truth drives us to go further and dig deeper in our pursuit to advance effective, evidence-based healthcare globally.

The success of our organization relies on the kind of creative thinking that can only result from a diverse team of individuals. ECRI is proud to be an employer of choice with an inclusive environment for all employees. As part of this goal and in compliance with various laws and regulations, ECRI provides reasonable accommodation to applicants and employees.

It's what makes ECRI unique, and why we are the most trusted voice in healthcare.

POSITION SUMMARY

The Consultant markets, sells, manages, and delivers healthcare technology consulting services to healthcare providers in various healthcare sectors and supports healthcare incident investigations for clients. In collaboration with and under the guidance of the Senior Consultant and Investigator, the Consultant ensures the delivery of high-quality services to clients and proactively identifies ways to improve our processes. In addition, the Consultant will work closely with existing and new Device Safety service offerings, as well as cross-collaborate with other ECRI business units to coordinate and/or provide project support in their area of expertise as a Subject Matter Expert (SME).

Due to the amount of business travel required, the Consultant must live within 60 miles of a major U.S. airport.

ESSENTIAL FUNCTIONS

Reasonable Accommodation Statement:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactory. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s):

Healthcare Technology Consulting:

• Manage and deliver healthcare technology consulting services to providers in various healthcare sectors, such as clinical engineering management, predictive replacement planning, capital device analytics, medical device procurement, and proactive assessments designed to prevent known hazards (e.g., clinical alarm management). Technology consulting engagements include, but not limited to, capital equipment replacement, capital clinical analytics, healthcare technology, healthcare operations, etc.
• Perform detailed, intensive research to formulate accurate and effective solutions or plans to address the client's specified needs, including, but not limited to, thorough on-site assessments and stakeholder interviews.
• Ensure projects are completed in a timely manner, within budget, and within client's expectations. If a project scope expands, manage the expansion, and obtain fee changes from clients in a timely manner.
• Maintain excellent client relations during and after project completion to favorably position ECRI for additional consulting services and memberships.
• Provide well-written, technically accurate, and logically defensible deliverables to clients regarding, but not limited to, technology assessments, equipment planning and management, patient safety, and incident investigations.

Marketing and Business Development:

• Cultivate new projects and clients on a continual basis.
• Write and follow up on proposals, leads, and other business possibilities to develop and bring new business to ECRI.
• Market consulting services and develop new methods to generate business, in collaboration with marketing and sales teams.
• Assess the marketplace and develop and/or modify products and services to meet client needs.
• Develop and maintain networks of clients to develop and sell products and services.
• Make presentations to potential clients and groups to sell ECRI products and services.
• Coordinate sales strategies with ECRI leadership.
• Contribute to group strategic planning, business line management, and budget planning.

Professional Development:

• Continually develop professionally through extensive reading and participation in educational activities, professional organizations, and meetings to acquire detailed technical knowledge and perspectives relevant to ECRI's programs, projects, and future development.

Reporting:

• Routinely be available for capital related assignments by making their availability known to corresponding leadership.
• Routinely and accurately inform the Director of HII-Tech of proposals, revenues, billables, and project statuses for assigned consulting projects and investigations.
• Forward meaningful ideas for improvements in technical methods, cost savings, scheduling, work assignment or facilities, and changes in institutional policies.
• Complete required invoicing, effort, expense, and other project-related reporting in a timely manner.

Additional Responsibilities:

• Other duties, as assigned.

Accountability Metric(s):

• • Meets established project timelines, deliverables, budgets and quality standards. This includes establishing a budget for total project hours and completing each project within this budget.
  • Meets or exceeds customer expectations throughout the project duration and, in particular, with the submission of high-quality deliverables within the agreed upon timeframe.
  • Meet annual individual SMART goals.

QUALIFICATIONS

Experience:

• Option 1: Five years’ experience in a healthcare facility, preferably in an acute care setting with direct patient care and supervisory responsibilities, is required.
• Option 2: A biomedical/clinical engineer ten years’ experience in a biomedical role that includes supervisory responsibilities in a hospital setting.
• Experience assimilating new technologic and administrative methods quickly and comfortably within a framework of interdisciplinary activity and rapidly changing demands and priorities.
• Strong interpersonal skills with a customer service focus required.
• Ability to communicate effectively, and work well with many different professionals in the healthcare field.
• Broad knowledge over a wide range of medical devices.
• Excellent written and verbal communications and independent problem solving and decision-making skills.
• Ability to multitask with attention to detail and to meet competing deadlines is required.

Education:

• Bachelor’s degree required, preferably in an engineering, healthcare, management, or related disciple. Master’s degree in a related discipline is preferred.

Computer Skills:

• Proficiency with Microsoft Office 365 Suite of products.
• Proficiency with web-based applications.

Certifications & Licenses:

• Certification and/or license in the discipline of their respective education.

PHYSICAL DEMANDS

This position operates in a remote environment and requires the individual to remain in a stationary position, whether sitting or standing, before a desk or other fixed workspace, most of their workday. In addition, this position requires the individual to occasionally move about their workspace to access and inspect work-related materials, such as file cabinets with physical files and standard office equipment. This position requires the ability to operate standard office equipment, including, but not limited to, a laptop, keyboard, mouse, webcam, and phone, as well as effectively communicate information and ideas to a wide variety of audiences in written and oral form.

ADA Statement

ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics.

EEO Statement

ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics.

Other Physical Requirements

• Vision (Near)

WORK ENVIRONMENT

• Virtual Work Environment

#LI-Remote

Equal Opportunity Employer-Disability and Veteran