Field Support Technician

Basic position responsibilities:

• Conduct and support emissions testing in the field.
• Process data and write technical reports.
• Equipment Maintenance: Maintain and prepare emissions systems for use in field.
• Keep supplies and parts organized and ready for future trips.

Customer interface:

• Represent our organization as a technical expert and liaison to customers.
• Provide customer training and support whenever needed.

Verification of products:

• Design and conduct experimental tests to evaluate products against specifications.
• Continually monitor current and future product specifications against market needs.
• Test and verify user-software functionality and data processing accuracy and completeness.

Misc:

Assist in production of user manuals and other technical documentation of products. Assist other departments in furtherance of Sensors’ goals.

Candidates must:

• Be willing to travel domestically and, occasionally, internationally via air and land.
• Be willing and able to work extended hours when in the field.
• Maintain a valid chauffeur driver's license is required.

Important Qualifications:

• Mechanical aptitude,familiarity with tools, and willingness to apply both, especially when troubleshooting unfamiliar vehicle setups
• Available to travel on short notice
• Willingness to work with customer's schedules which can mean variableand unusual start and end times
• Capable of lifting up to 70 lbs.

• Familiarity with diesel and gasoline engine operation
• Strong analytical skills. Determine cause and effect based on experimental data.
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• Expertise in MS Office tools, particularly Excel.
• Professional oral and written communication skills.
• Excellent interpersonal skills.
• Ability to work in a team environment at the office, and directly with customers from various parts of the world.
• Desirable assets include:
• Basic understanding of electronics and pneumatics (read schematics, wiring diagrams)
• Previous emission measurement experience a plus
• Ability to work with a variety of software-based tools