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Privacy Policy
Privacy Notice for California Residents
Last Revised: September 01, 2020
This Privacy Notice for California Residents supplements the information contained in Paycom’s general Privacy Policy and applies solely to all website visitors, users, clients, employees and other consumers who reside in the State of California. We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice. This policy does not apply to Paycom’s activities as a consumer reporting agency, whether through our website or otherwise. Paycom’s Background Screening Privacy Policy is available here.
Information We Collect
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information"). Personal information does not include:
- Publicly available information from government records.
- De-identified or aggregated consumer information.
Paycom’s Background Screening Privacy Policy
As a consumer reporting agency governed by the Fair Credit Reporting Act (“FCRA”) and other applicable state and federal laws, Paycom is committed to protecting your right to privacy.
This privacy policy applies solely to Paycom’s activities as a consumer reporting agency. Specifically, this policy covers Paycom’s practices, policies, and security measures regarding the receipt, storage, and use of “Personally Identifiable Information” for background screening purposes. This policy also covers the receipt of certain information through Paycom’s website (“Website”) for background screening purposes.
All information collected by Paycom will be collected, stored, and used in compliance with applicable laws, including the FCRA.
Personally Identifiable Information Collected
Paycom will only collect “Personally Identifiable Information” about you if you voluntarily choose to provide such information to Paycom and/or in connection with a background check authorized by you. “Personally Identifiable Information” that Paycom may collect about you through our Website or otherwise may include, but is not limited to: name, address, email address, phone number, date of birth, birthplace, driver’s license number, social security number, employer, employment details, and information regarding prior criminal proceedings, civil proceedings or credit-related activities, as well as information regarding your general reputation, character, and personal characteristics or other information gathered for an investigative consumer report.
With Whom Paycom Shares Personally Identifiable Information
Paycom will not disclose your “Personally Identifiable Information” to a unauthorized third party, except in accordance with applicable laws.
Typically, Paycom will only disclose “Personally Identifiable Information” regarding the subject of a background check to a third-party in the following situations:
- To an employer or prospective employer which has been authorized in writing by the consumer to receive information about him or her for employment purposes.
- As otherwise required by law.
End-users (e.g., employers and prospective employers) may only obtain information from Paycom after they have certified a legal permissible purpose for receiving such information.
Where Paycom transfers “Personally Identifiable Information” to a representative or third-party subcontractor assisting with a background check, Paycom provides only the information required to assist with the background check. Paycom prohibits such third-party representatives and subcontractors from using consumer information for any purpose other than assisting Paycom with the background check. Paycom also contractually requires such third-party representatives and subcontractors to maintain commercially-reasonable measures to protect the confidentiality of consumer information they receive.
If Paycom or its assets are acquired by another company, that company will assume responsibility for the “Personally Identifiable Information” collected by Paycom and it will assume the rights and obligations regarding the collection and use of such information, as described in this Privacy Policy. Paycom will not permit another business in such a circumstance to review or examine the information Paycom has collected without a confidentiality agreement in place and only to the extent allowed by law.
Paycom does not resell to third parties any data provided to us for marketing purposes under any circumstances.
How To Access, Correct, And Change Personally Identifiable Information
Paycom strives to maintain the accuracy and integrity of the information collected through the Website and otherwise. You can access and update certain personal information we have about you by calling us toll free at 800-572-9266 or by visiting our website at https://www.paycom.com/privacy/.
If you are an individual on whom one of our clients has requested a background screening investigation, and/or you have submitted “Personally Identifiable Information” to us at the request of such client for purposes of the background screening investigation, you may review your Paycom file in accordance with your file disclosure rights under the FCRA, California Civil Code Section 1786.22 or any other applicable law by contacting us toll–free at 800-572-9266, or in another legally authorized way.
To protect consumers’ privacy and security, we will take reasonable steps to verify an individual’s identity before granting access to “Personally Identifiable Information” or allowing corrections to such data.
Personal Information Disclosure: United States Or Overseas
Generally, Paycom does not transfer information to third parties outside of the United States or its territories. Such transfers would only be done if necessary to complete an international background check (e.g., conducting an international criminal check or verifying educational or employment records outside of the U.S.).
Security Of Your Information
Paycom abides by all applicable state and federal laws pertaining to the security of data supplied to us. Paycom uses industry standard physical, technical, and administrative security measures and safeguards to protect the confidentiality and security of your personal information. For example, Paycom has established mechanisms to help maintain a secure network, encrypted back-up data, and established limits on employee access to information.
When data is ready to be destroyed or disposed of, Paycom will follow all applicable laws and regulations and take measures to ensure that all such records and data are destroyed and unrecoverable.
Disputes Regarding Information Reported About You
Paycom has in place procedures designed to ensure that the information it reports about individuals is accurate and up-to-date. However, if you believe that Paycom has inaccurately reported information about you, please notify us immediately to initiate a dispute. We welcome the opportunity to reinvestigate any possible errors or discrepancies. To initiate the dispute process or learn more about it, you may contact us by phone (800-572-9266), mail (7501 W. Memorial Rd, Oklahoma City, OK 73142), or email consumer@paycomonline.com.
Links To Other Websites
The Paycom Website may contain various links to third-party websites. These sites may provide additional information, goods, services and/or promotions. These sites are owned and operated independently of Paycom and have their own separate privacy and data collection practices. Any information you provide to these websites will be governed under the terms of their privacy policy, if any. Paycom has no responsibility or liability whatsoever for the independent actions or policies of these independent sites and is not responsible for the content or privacy practices of such sites.
No Information From Children Under Age 13
If you are under the age of 13, please do not attempt to conduct business with us or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we have collected personal information from a child under the age of 13, please call us toll free at 800-572-9266.
Changes To Our Privacy Policy
Paycom’s Privacy Policy may change from time to time. Paycom will post any privacy policy changes on this page along with the date of the most recent revision. Paycom will also keep prior versions of this Privacy Policy in an archive for your review.
Contact Information Regarding Privacy Policy
To obtain additional information regarding our Privacy Policy, or to obtain additional information regarding policies in the event of a compromise of your information, please contact us via email at privacy@paycom.com or by calling 1-800-580-4505.
Additional Information
If you have any other questions or concerns or wish to opt-out of any email list, please contact us at:
Email: privacy@paycom.com

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Privacy Policy
Privacy Notice for California Residents
Last Revised: September 01, 2020
This Privacy Notice for California Residents supplements the information contained in Paycom’s general Privacy Policy and applies solely to all website visitors, users, clients, employees and other consumers who reside in the State of California. We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice. This policy does not apply to Paycom’s activities as a consumer reporting agency, whether through our website or otherwise. Paycom’s Background Screening Privacy Policy is available here.
Information We Collect
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information"). Personal information does not include:
- Publicly available information from government records.
- De-identified or aggregated consumer information.
Paycom’s Background Screening Privacy Policy
As a consumer reporting agency governed by the Fair Credit Reporting Act (“FCRA”) and other applicable state and federal laws, Paycom is committed to protecting your right to privacy.
This privacy policy applies solely to Paycom’s activities as a consumer reporting agency. Specifically, this policy covers Paycom’s practices, policies, and security measures regarding the receipt, storage, and use of “Personally Identifiable Information” for background screening purposes. This policy also covers the receipt of certain information through Paycom’s website (“Website”) for background screening purposes.
All information collected by Paycom will be collected, stored, and used in compliance with applicable laws, including the FCRA.
Personally Identifiable Information Collected
Paycom will only collect “Personally Identifiable Information” about you if you voluntarily choose to provide such information to Paycom and/or in connection with a background check authorized by you. “Personally Identifiable Information” that Paycom may collect about you through our Website or otherwise may include, but is not limited to: name, address, email address, phone number, date of birth, birthplace, driver’s license number, social security number, employer, employment details, and information regarding prior criminal proceedings, civil proceedings or credit-related activities, as well as information regarding your general reputation, character, and personal characteristics or other information gathered for an investigative consumer report.
With Whom Paycom Shares Personally Identifiable Information
Paycom will not disclose your “Personally Identifiable Information” to a unauthorized third party, except in accordance with applicable laws.
Typically, Paycom will only disclose “Personally Identifiable Information” regarding the subject of a background check to a third-party in the following situations:
- To an employer or prospective employer which has been authorized in writing by the consumer to receive information about him or her for employment purposes.
- As otherwise required by law.
End-users (e.g., employers and prospective employers) may only obtain information from Paycom after they have certified a legal permissible purpose for receiving such information.
Where Paycom transfers “Personally Identifiable Information” to a representative or third-party subcontractor assisting with a background check, Paycom provides only the information required to assist with the background check. Paycom prohibits such third-party representatives and subcontractors from using consumer information for any purpose other than assisting Paycom with the background check. Paycom also contractually requires such third-party representatives and subcontractors to maintain commercially-reasonable measures to protect the confidentiality of consumer information they receive.
If Paycom or its assets are acquired by another company, that company will assume responsibility for the “Personally Identifiable Information” collected by Paycom and it will assume the rights and obligations regarding the collection and use of such information, as described in this Privacy Policy. Paycom will not permit another business in such a circumstance to review or examine the information Paycom has collected without a confidentiality agreement in place and only to the extent allowed by law.
Paycom does not resell to third parties any data provided to us for marketing purposes under any circumstances.
How To Access, Correct, And Change Personally Identifiable Information
Paycom strives to maintain the accuracy and integrity of the information collected through the Website and otherwise. You can access and update certain personal information we have about you by calling us toll free at 800-572-9266 or by visiting our website at https://www.paycom.com/privacy/.
If you are an individual on whom one of our clients has requested a background screening investigation, and/or you have submitted “Personally Identifiable Information” to us at the request of such client for purposes of the background screening investigation, you may review your Paycom file in accordance with your file disclosure rights under the FCRA, California Civil Code Section 1786.22 or any other applicable law by contacting us toll–free at 800-572-9266, or in another legally authorized way.
To protect consumers’ privacy and security, we will take reasonable steps to verify an individual’s identity before granting access to “Personally Identifiable Information” or allowing corrections to such data.
Personal Information Disclosure: United States Or Overseas
Generally, Paycom does not transfer information to third parties outside of the United States or its territories. Such transfers would only be done if necessary to complete an international background check (e.g., conducting an international criminal check or verifying educational or employment records outside of the U.S.).
Security Of Your Information
Paycom abides by all applicable state and federal laws pertaining to the security of data supplied to us. Paycom uses industry standard physical, technical, and administrative security measures and safeguards to protect the confidentiality and security of your personal information. For example, Paycom has established mechanisms to help maintain a secure network, encrypted back-up data, and established limits on employee access to information.
When data is ready to be destroyed or disposed of, Paycom will follow all applicable laws and regulations and take measures to ensure that all such records and data are destroyed and unrecoverable.
Disputes Regarding Information Reported About You
Paycom has in place procedures designed to ensure that the information it reports about individuals is accurate and up-to-date. However, if you believe that Paycom has inaccurately reported information about you, please notify us immediately to initiate a dispute. We welcome the opportunity to reinvestigate any possible errors or discrepancies. To initiate the dispute process or learn more about it, you may contact us by phone (800-572-9266), mail (7501 W. Memorial Rd, Oklahoma City, OK 73142), or email consumer@paycomonline.com.
Links To Other Websites
The Paycom Website may contain various links to third-party websites. These sites may provide additional information, goods, services and/or promotions. These sites are owned and operated independently of Paycom and have their own separate privacy and data collection practices. Any information you provide to these websites will be governed under the terms of their privacy policy, if any. Paycom has no responsibility or liability whatsoever for the independent actions or policies of these independent sites and is not responsible for the content or privacy practices of such sites.
No Information From Children Under Age 13
If you are under the age of 13, please do not attempt to conduct business with us or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we have collected personal information from a child under the age of 13, please call us toll free at 800-572-9266.
Changes To Our Privacy Policy
Paycom’s Privacy Policy may change from time to time. Paycom will post any privacy policy changes on this page along with the date of the most recent revision. Paycom will also keep prior versions of this Privacy Policy in an archive for your review.
Contact Information Regarding Privacy Policy
To obtain additional information regarding our Privacy Policy, or to obtain additional information regarding policies in the event of a compromise of your information, please contact us via email at privacy@paycom.com or by calling 1-800-580-4505.
Additional Information
If you have any other questions or concerns or wish to opt-out of any email list, please contact us at:
Email: privacy@paycom.com

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