Wise & Healthy Aging is committed to serving older adults at all stages of their lives, from pre-retirement through elder years, caregivers and their families, senior services organizations, and others who share our passion and commitment to making a difference in the lives of older adults. WISE & Healthy Aging has received numerous designations of excellence from Guide Star, GREATNONPROFITS, and NCQA Case Management for Long-Term Services & Support, and it is nationally certified as a Great Place to Work.
POSITION SUMMARY
The Care Coordinator will provide efficient, comprehensive, and effective care management services to older adult and disabled residents, which include a comprehensive assessment of the clients, development of a written care plan with measurable outcomes, arrangement, and coordination of services, and client follow-up to monitor the effectiveness of the services arranged and assess the need for additional services.
BENEFITS & COMPENSATION
We offer competitive salaries DOE, plus comprehensive benefits: 80% company-paid medical, 100% company-paid dental, 401(k) plan with employer matching, FSA, optional life and vision insurance, 14 paid holidays plus PTO.
PRIMARY RESPONSIBILITIES
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Conduct a comprehensive in-home assessment and write a biopsychosocial assessment; complete paper documentation for all progress notes.
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Navigating internal and external client tracking systems, assuring complete and accurate documentation and a minimum of 7 daily billing units as required for compliance.
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Develop a written Care Plan with measurable outcomes to address and implement an agreed-upon action plan for client needs.
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Identify appropriate resources and mobilize them to address client needs and resolve problems.
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Arrange and coordinate services on behalf of the client.
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Maintain contact with the client to monitor the effectiveness of the service arranged for the client and assess the need for additional services.
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Write accurate, thorough, specific client assessments, letters, emails, and other communications. Complete timely, accurate, and detailed documentation for client files.
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Prepare for and participate in weekly Supervision meetings with the Manager and other staff.
ESSENTIAL JOB FUNCTIONS
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Ability to perform biopsychosocial assessments of clients using appropriate techniques.
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Ability to document client information and maintain client boundaries and confidentiality.
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Ability to visit clients’ homes using a personal vehicle or other means of private transportation.
POSITION QUALIFICATIONS
Educational Requirements:
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Licensed Clinical Social Worker (LCSW)
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Master’s degree in social work, gerontology, human services, or a related field is required.
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Minimum three years of experience working with older adults.
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Fluency in English (bilingual in Spanish strongly preferred).
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Previous experience working with an ethnically and economically diverse population.
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Previous care management experience is strongly preferred.
OTHER REQUIREMENTS
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Must have reliable transportation, a current driver’s license, a clean driving record, and proof of auto insurance.
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Travel is required within Los Angeles County.
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1+ years of experience with the MIS tracking system is a plus.
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Must pass a criminal background check.
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Medical billing experience
WORK ENVIRONMENT
The Employee may be expected to enter premises during field visits that may be environmentally challenging, including, but not limited to, environments with cigarette smoke, bed bugs, dust, and other allergens.
This position is in the corporate office of WISE & Healthy Aging, located at 1527 4th Street, Santa Monica, CA 90401.
DISCLAIMER
The job duties listed are not a comprehensive list of responsibilities and may change with or without the consent of the incumbent. The job description is not an employment contract, and WISE & Healthy Aging reserves the right to modify the duties listed.
